Transmission repair service near Monroe, NY

Friendly expert service and fair pricing. It doesn't get any better than that. I have always had repairs done in a timely manner. Great guys to deal with.

Welcome to Bock Automotive your one stop shop for all of your automotive service and repair needs. If you are having a problem with your vehicle we are here to help. Bock Automotive has been performing top quality service and repair to the area for the last 15 years. So if you are looking to have your vehicle perform at it's best, trust us to keep it safe and reliable. Bock Automotive is a clean state of the art facility with the most up to date tools, diagnostic equipment, and information resources.Bock Automotive is also your performance headquarters for all types of performance from mild to wild.

One the Best Shops in the area. Family owned and operated. Friendly, Honest and Reliable!

the service and convenience makes this company my go to for all of my automotive service needs.

I was at the shop yesterday (6/8/2015) service is bad and they don't pay attention to their own instructions. Case and Point (1) - Even though they asked me to attached my name and number to my keys during a night drop off, they never called me with any updates on my car. I had to call them 3 times in total and then actually drive to the shop to ask the same question. Case and point (2) - My shift timing Solenoid was the issue they wanted me to purchase a complete B valve unit for ($800 - $1200). I asked why can't the issue be fixed and her response was we do not just fix the single part in question we simply replace the whole unit.... Case and point (3) - They play an interesting game with the transmission fluid taken out of transmission. Based on it being dirty (not red in color), not burnt...stated I needed a new transmission as a result...cost $2200 dollars...do you see a pattern? The Volvo manual states the transmission fluid last for the life of the car, so after 124K miles I would understand the color not being red. Case and point (4) - Getting a receipt was like pulling teeth, I used my credit card to pay ($65.00) and was sent an electronic receipt that didn't state what the cost was for. I had to asked with tone to get a yellow receipt stating what was done. I requested only to drain the old Trans fluid and refill with clean fluid. Case and point (5) - I requested to see the transmission dip stick when done, to verify the transmission fluid levels was correct and the new fluid was red in color. This seen like it was extra, extra work (poor attitudes) for them to show me this simple task. Be careful of this place! Their knowledge is not complete... I was told from 2002 - 2009 all Volvo transmissions were the same, this is not true. Fear is used as a factor in helping one make a decision, not sounded facts.