Oil change service near Mount Vernon, NY

the service and convenience makes this company my go to for all of my automotive service needs.

I have been going to Wayne Auto Spa on the monthly platinum plan since mid July. I was satisfied with the service. I purchased the monthly auto-renewable plan for approximately 75.00 a month (Platinum). As of August 12th, I paid the fee on my credit card. A couple of days later, I informed the clerk at the desk that I would not need the September to October plan and to please suspend it for that month, since I would be away for most of it. I told her I intended to renew the plan when I returned. I returned to have my car washed on the 30th of August. I was informed that my plan was cancelled, which was NOT my intent. On top of that they washed my car without my permission while I went into the shop to straighten the problem out. The owner was very rude and told me I had not cancelled in time. I informed him I did not want to cancel and that I still had until Sept 12th to use the current plan that I had paid for. By then they had washed my car and then charged me full price for a platinum wash. The owner then proceeded to sit in my car and attempt to impound it because I did not want to pay for a wash that should have been included in that month's plan. He then would not let me pay with another credit card and insisted on cash. These are disreputable, rude and deceptive business practices and I intend to call the bank to register a charge of business fraud against my account. Suffice to say, with practices like that, they won't be in business very long.

Award Winning Service Department The technicians at Maroon KIA are truly specialists: they are manufacturer-trained and specialize in servicing KIA, General Motors and Isuzu vehicles. Trained and experienced technicians are one of our biggest assets, and they help to ensure YOUR complete satisfaction and will keep your vehicle driving in safety and comfort for years. In addition, we offer an ongoing training program for our entire service staff, which includes service technicians, service manager, advisors and support staff. The Service Department at Maroon KIA delivers excellence and convenience to you in the following important areas: 1. Top Ranking Dealership in Overall Customer Satisfaction 2. Factory Trained and Award-Winning Service Department 3. State-of-the-Art Facilities with Factory Tools and Equipment 4. Night Key Drop for Customer Convenience 5. Online Service Appointment Scheduler

Purchased a vehicle, or I should say LEMON from Sunrise Used Cars in Lindenhurst last month, and was informed by the owner Joe at Sunrise, that he sold the car for Elite Motorsports. I have had problems with this vehicle within 2 days after picking it up. I called Joe at Sunrise and requested a refund, he refused and stated he sold the car for Elite Motorsports and to take it up with them. Can you believe the audacity? I paid Sunrise Used Cars and he is passing responsibility onto Elite Motorsports and then they denied Joe's claim. I found Elite Motorsports to be dishonest when I insisted something was terribly wrong with my vehicle, they told me to bring it to their location, and was promised a full diagnostic. I requested the diagnostic report, but they refused it, I asked for their Technician notes, and while Frank, their service manager was looking for them on his computer, he conveniently tells me he accidentally deleted them. I'm told the car was brought there for the inspection, yet how does a vehicle with extremely bad brakes, and other issues pass inspection? My vehicle goes back a second time, and this time I give them a diagnostic report from Audi and Elite Motorsports stated their diagnostic was inaccurate, Audi are thieves and they do not know what they're doing. Diagnostic Reports are inaccurate? REALLY? My vehicle has now been sitting for two days because it has a bad leak. Kai from Elite Motorsports promised me he would pick up my car, but the day my car was suppose to be picked up he calls and states, his truck is down. TRUCK IS DOWN? You fix cars, why is your truck down for two days now? Just more lies. Then he has the audacity to tell me to pay for a tow to his shop. My car vibrates terribly, car is leaking oil (I believe transmission oil) that ruined my driveway. AC doesn't work, and I could go on and on. PLEASE HEED MY WARNING AND STAY FAR AWAY FROM SUNRISE USED CARS AND ELITE MOTORSPORTS. They are dishonest, and they are liars! The ONLY thing that brings me comfort is... G*d above sees everything, and people like this will eventually get what is coming to them. YOU SHOULD ALL BE ASHAMED OF YOURSELVES!