Engine repair service near New City, NY

I have had my car repaired at Pro Tech Benz several times over the past 2 years and I am very happy with the results. They offer excellent service and are extremely knowable about Mercedes vehicles. Their pricing is very reasonable and they are very straightforward about the repairs. Unlike the dealers they don't try and up sell you on additional repairs that might not be needed. I would highly recommend them to Mercedes owners.

HERE IS A TRUE HONEST REVIEW...IF YOU DON'T WANT A HEADACHE.....DO NOT GO HERE. FIRST, I NOTICED WHEN I WENT THERE IN THE PAST EVERYONE IS CHARGED THE SAME PRICE. I HEARD TWO CUSTOMERS IN FRONT OF ME CHARGED $375.00 FOR A MUFFLER AND PIPE. HOW COULD THREE DIFFERENT CARS BE THE SAME PRICE. HERE IS WHAT GOT ME....THE OWNER ASKED ME TO PAY CASH FOR THE $375.00 PRICE OTHERWISE IT WOULD BE HIGHER AND TAX ON TOP OF THAT. I WAS STILL OFFERED THE LIFETIME WARRANTY EVEN IF PAID CASH. ANYWAY, THE MUFFLER INSTALLED FROM DAY ONE HAD INTERNAL VIBRATION. I WENT BACK SEVERAL TIMES...HE TOLD ME IT WAS THE MOTOR MOUNTS....THEN HE SAID IT WAS THE RIM.....THEN HE JUST SAID THE CAR WAS OLD. (WHAT GREAT ANSWERS) I WENT THERE OVER THREE TIMES AND THEY COULDN'T FIX IT. i WENT TO A LOCAL MECHANIC AND HE SAID IT WAS THE MUFFLER. I WENT BACK TO MEINEKE AND HE SAID WHERE IS THE RECEIPT, AND I TOLD HIM YOU KNOW YOU ASKED ME TO PAY CASH. ANYWAY, HE OFFERED TO FIX FOR $250.00....REALLY IS THAT FAIR, BEWARE ALL

Purchased an S550 used. Had a couple of issues with the head rest ($550.00) and the seat kept breaking. Brought it in several times and finally got it fixed. Took the car in for a routine service and ended up with a $2,000 in July and then a $3,000 bill in November for brakes and tires. The rubber around the door is falling off and they told me that's common with these cars! (What!?) It's now December and my radio wasn't working so I brought it in again. They said I have two leaks and quoted me $135.00 to diagnose the problem and then charged me over $200 to diagnose it. They have had the car for 5 days now and they are telling me it is $2500.00 to fix the radio because it is on the same circuit as something else. UTTERLY RIDICULOUS! To say I am disappointed would be an understatement! The car is beautiful to look at and I love driving it! But, if the car needs a couple of thousand dollars in service every couple of months, what good is it?! My opinion: Buy a Lexus!

I went in for a flat tire and these guys were great. they fit me in right before they closed and couldn't be nicer. I thought they'd tried to get me in and out so fast but the mechanic stayed after his shift was over to help me. I couldn't be happier with the service so even though I own a Honda I brought my car to them for my next service. Its been 4 years now and I still feel like a friend when I walk in and Joe, Mike, Helene and the gang make me feel comfortable, like they're not going to rip me off like the guys in new rochelle. thanks for staying honest, dch toyota city has a class act bunch. I may even buy a toyota next month when my lease is up :0)