Oil change service near North Valley Stream, NY

Very kind shop manager who was able to get my car done the same day. I was very happy with the service and the prices. This was my first time at this repair shop but I will certainly go back in the future!

Just pulled in to ask about a service for my vehicle. Great news, the staff is all well fed. They were all sitting around in the break room just behind the front counter. I walked in, said hi and waited for a reply. The men - about 5 - just kept shoveling food into their mouths and stared at me. Odd, so I waited a moment. Then asked if there is anyone who can help me. They all - and I mean ALL - averted their eyes and went for another forkful. "Soooooo, should I just wait guys?" Another forkful. "Should I just go then," I asked. Finally got an answer. One guy took the time between stuffing his face to shrug at me. I laughed and left. Great place. Can't wait for the failures who run it like this to sell it to someone who might care. I certainly wouldn't want people with that level of pride or care working on my car. So many options with people who don't suck. Go elsewhere. Life its too short to wait for lunch break to end for basic human respect.

Dishonest! I'd beware of this place, SERIOUSLY. Says repairs need to be done that are not necessary. Charges for repairs that are not made! Stay away if you're smart! EVEN THE BBB SAYS SO! I found Ten Point Auto, just down the road, to be much better. Honest & quality work. I learned the hard way. If I was smart if have done some research. There are bad reviews all over the web! Google, Yellow Pages, just do a search and you will see.

I have nothing but a great experience with the team at Greenwich shell. Top notch service!!! A great team being led by Guido!! Peter Healy

AFTER SPEAKING WITH THEIR HEAD MECHANIC, WE HAD OUR ROLLS ROYCE DELIVERED TO CARRIAGE HOUSE ON APRIL 4, 2013. HE INFORMED US HE WAS AN “EXPERT” AND THAT OUR MECHANICAL ISSUE (THE ALTERNATOR WAS NOT CHARGING) WOULD NOT BE A PROBLEM. HE WANTED $1,000 UP FRONT FOR A “DIAGNOSIS”. WE GAVE HIM THE MONEY. IN MID-MAY HE SAID HE NEEDED MORE TIME AND MONEY. WHEN WE WERE HESITANT, HE TOLD US THAT THE DIAGNOSIS HAD NOW BECOME A MATTER OF “PRIDE” TO HIM AND THAT HE WOULD NOT CHARGE US ANYMORE MONEY. HE WENT SO FAR AS TO TELL US THAT HE HAD A GROUP OF HIS MECHANICS WORKING ON THEIR “OWN TIME” TO ASSIST HIM IN FINDING OUT WHAT THE PROBLEM WAS. HE HELD THE CAR UNTIL JULY 9, 2013 AND WHEN WE ARRIVED TO PICK UP THE CAR (ANOTHER FLAT BED RIDE!), WE HAD TO SIGN A RELEASE. TO THIS DAY HE STILL HAS NOT GIVEN US A DIAGNOSIS AS TO WHAT WAS WRONG WITH THE CAR. HOWEVER, WE SHOULD NOTE THAT WHEN WE WENT TO PICK UP THE CAR, IT HAD BEEN FRESHLY WASHED. WE SENT THE CAR TO PATRICK’S IN SIMSBURY, CT. AFTER TWO DAYS IN HIS SHOP, OUR CAR WAS REPAIRED AND IN FANTASTIC WORKING ORDER. IN THE FUTURE, IF WE WANT THE WORLD’S MOST EXPENSIVE CAR WASH, WE WILL SEND OUR CAR TO CARRIAGE HOUSE.

Mr. JUNIOR GENAO, the sales representative, has helped me tremendously; he was convincing but not pushy. I am very lucky to have been assigned to him because he helped me tremendously in identifying my needs; that after showing me at least 4 cars I have made my decision. He is very pleasant, helpful, patient and considered me a family looking for a car. Mr. Genao is an asset to your company. Mr. PEDRO SOSA, the manager who assisted me, has been very pleasant and patient and explained in details of the warranty I am entitled to and other info. He is approachable in spite of his busy schedule and answered my questions immediately. Also, he made a follow-up call to make sure everything is all right and apologized for my long wait, which I understood due to the busy day. Overall, I am happy with the staff in the showroom who are friendly and made sure I was taken care of. Definitely, I will recommend your Branch to my friends. Rosario Faraon

Dealer level European, Japanese & Domestic repair & diagnostics