Oil change service near Ossining, NY

the service and convenience makes this company my go to for all of my automotive service needs.

I have been going to Wayne Auto Spa on the monthly platinum plan since mid July. I was satisfied with the service. I purchased the monthly auto-renewable plan for approximately 75.00 a month (Platinum). As of August 12th, I paid the fee on my credit card. A couple of days later, I informed the clerk at the desk that I would not need the September to October plan and to please suspend it for that month, since I would be away for most of it. I told her I intended to renew the plan when I returned. I returned to have my car washed on the 30th of August. I was informed that my plan was cancelled, which was NOT my intent. On top of that they washed my car without my permission while I went into the shop to straighten the problem out. The owner was very rude and told me I had not cancelled in time. I informed him I did not want to cancel and that I still had until Sept 12th to use the current plan that I had paid for. By then they had washed my car and then charged me full price for a platinum wash. The owner then proceeded to sit in my car and attempt to impound it because I did not want to pay for a wash that should have been included in that month's plan. He then would not let me pay with another credit card and insisted on cash. These are disreputable, rude and deceptive business practices and I intend to call the bank to register a charge of business fraud against my account. Suffice to say, with practices like that, they won't be in business very long.

Award Winning Service Department The technicians at Maroon KIA are truly specialists: they are manufacturer-trained and specialize in servicing KIA, General Motors and Isuzu vehicles. Trained and experienced technicians are one of our biggest assets, and they help to ensure YOUR complete satisfaction and will keep your vehicle driving in safety and comfort for years. In addition, we offer an ongoing training program for our entire service staff, which includes service technicians, service manager, advisors and support staff. The Service Department at Maroon KIA delivers excellence and convenience to you in the following important areas: 1. Top Ranking Dealership in Overall Customer Satisfaction 2. Factory Trained and Award-Winning Service Department 3. State-of-the-Art Facilities with Factory Tools and Equipment 4. Night Key Drop for Customer Convenience 5. Online Service Appointment Scheduler

We have a 2011 Nissan that was acting funny. It wasnt shifting smoothly. We took it to a couple of local places but they told us that a dealer would be best because they had equipment to diagnose later model cars that were only available to dealers. I was really hesitant. We were new to the area and always stayed away from dealers because they usually charge more. We looked on line and found a local dealer, Baron Nissan, that had good reviews. None of those reviews were for service but what we could find said really good things about their sales department so we had the car towed there and crossed our fingers. We met Frank the service manager who was very nice. He asked what the car was doing and we told him/. We left it there overnight and he said he would call us the next day. He called about 11am on Friday and said the car was done. A little surpised that it was done so quickly I asked if they had found the problem. He said it was just a control module that had to be reset, no big deal. The way the other mechanics had made it sound we were braced for a huge repair bill. When we went to pick it up they told us that they had checked and our car was still under the Nissan powertrain warranty ( which we had no idea about) and the bill was nothing, no money at all. They told us they checked the car and we needed front brakes and an oil change ( which I knew). They gave me a fair price and we had them do the work. Frank didnt try to sell me anything I didnt need or want and they did the brakes and oil change while we waited. Has a chance to talk to Frank while we waited, he was just a nice guy who welcomed us to the neighborhood. We have bought a lot of cars in our life, definately not my first rodeo and I never,ever went back to a dealer for service as a rule they are too busy, pushy and over priced. I gotta say Frank at Baron Nissan is the exception. We are so glad we found them

YI was extremely pleased with my service. My technicians name was Mathew, he was very polite as well as professional. He knew exactly what he was talking a out, was very knowledgeable about vehicles in general. I had my axle fluid changed both air filters the oil done a power steering fluid flush and the next time I came back I was lucky enough to actually have him serve me again along along with Chris a manager I am guessing cause he had a special red shirt on. Then this last time I came in had my fuel injection service done and brought back some pep in my vehicles engine as well as gas mileage also had my battery replaced. Although I spend a decent amount of money Mathew made me feel not as if I was being pressured or done wrong. He also made a great point how it was preventive maintenance and would of cost triple maybe more having this all done by a shop or dealer. I come from from a family of 9 children I will definitely be sending them there as well as tell all my friend. Thank you Matt & thank you valvoline ! GREAT SERVICE!

Please be careful here, they will cheat you on inspection prices. Please make sure they print out the inspection report from the inspection machine, so you can check for the consistency of the price you were charged vs what the report says the charge is.

great job, thanks for the good work