Scratch removal service near Pelham, NY

you couldn't even get my oil change right. I told ya my car needed 0W20. I told you in the beginning you didn't even listen. thank god I saw your guy grab the wrong oil (5W40) other wise I would have driven home without knowing my car got a wrong oil change . I also came for amsoil and you got me something completely different. The wrong oil you put in my car was not amsoil and the later one you changed was not amsoil either after you realized you made a mistake. The oil was something from a steel drum. who knows what's inside there and the guy who pump the oil out the drum didn't even know how much he should pump. at that point I already felt unsafe and I quickly googled another service center that had amsoil and was just a few miles away. I went there (my car was already driving weird tho) and the manager or supervisor immediately knew what oil my car needed and how much it needed after lookup in his computer. He brought the oil to me and it's exactly the amsoil my car uses. I changed the oil again there and what upset me again was that the tech told me the oil filter was leaking. What a nice job you have done. and after failing to perform this basic work, you still charged me 150$, for unknown quality of oil and unfit oil filter. do you even feel shame? stop throwing those BS canned messages like "Please call us at 516-518-5552" to show you care but in fact you don't at all.

Today (Oct.3rd,2012) I felt like I won the lottery!! Today I found an HONEST auto shop. My car wouldn't work for a couple of days, nothing electrical was working. My regular mechanic, who has checked my car inside and out, told me that I probably needed to get a new ($800.00) alternator. But the wonderful people at Jays Auto Body quickly found the real reason: the clamps connecting the battery had become rusted, and with sandpaper, they easily fixed the problem,by removing the rust. Even though for years, my regular mechanic had been telling me that they had been checking my battery during routine inspections. Jays Auto Body also inspected my front brake pads & rotors, when another auto shop tried to scare me into buying new ones every year, or I would have an accident with my brakes.But when Jays Auto inspected my rotors; they said that they were just fine. Marie

Female owned and operated, serving the community in the same family, same location since 1933.

Great service and the auto repair provided was a very fair price.

Thank you for choosing Ricca Auto Body! Since 1977, we have proudly offered a wide array of professional collision repair services in Hackensack, NJ. We look forward to you giving us the opportunity to serve you. We show how much we care about our customers, not just by performing quality repairs, but also about by using official OEM-recommended/required parts and procedures to repair your vehicle. What can you expect when you come to Ricca Auto Body?