Transmission repair service near Pelham, NY

Great owner and good workers. I go there more than my own dealer. The owner, Bob is a nice guy with fair prices who doesn't need an appointment and can fix most car problems. FYI: Just go there when they open for faster service.

I was at the shop yesterday (6/8/2015) service is bad and they don't pay attention to their own instructions. Case and Point (1) - Even though they asked me to attached my name and number to my keys during a night drop off, they never called me with any updates on my car. I had to call them 3 times in total and then actually drive to the shop to ask the same question. Case and point (2) - My shift timing Solenoid was the issue they wanted me to purchase a complete B valve unit for ($800 - $1200). I asked why can't the issue be fixed and her response was we do not just fix the single part in question we simply replace the whole unit.... Case and point (3) - They play an interesting game with the transmission fluid taken out of transmission. Based on it being dirty (not red in color), not burnt...stated I needed a new transmission as a result...cost $2200 dollars...do you see a pattern? The Volvo manual states the transmission fluid last for the life of the car, so after 124K miles I would understand the color not being red. Case and point (4) - Getting a receipt was like pulling teeth, I used my credit card to pay ($65.00) and was sent an electronic receipt that didn't state what the cost was for. I had to asked with tone to get a yellow receipt stating what was done. I requested only to drain the old Trans fluid and refill with clean fluid. Case and point (5) - I requested to see the transmission dip stick when done, to verify the transmission fluid levels was correct and the new fluid was red in color. This seen like it was extra, extra work (poor attitudes) for them to show me this simple task. Be careful of this place! Their knowledge is not complete... I was told from 2002 - 2009 all Volvo transmissions were the same, this is not true. Fear is used as a factor in helping one make a decision, not sounded facts.

Of course as a first time car owner I was nervous about where to go and if I was going to be taken advantage of as a girl. I can 110% say Transmission Man took care of me like GOLD! They were more then professional, had a great staff and were very reasonable on pricing. I was quoted a time frame for my car and it was done hours before the estimated and to top it off someone was able to drive my car to me with no issues. I will recommend this company a thousand times over. Thank You transmission man you have my business for as long as I am driving. Thanks

Best experience ever. Perfect body work and sensor replacements after an accident. The electronics behave perfectly. Most important of all, no surprise expenses, no hustle. Everyone is super friendly there (thank you Stacy) and Frank is amazing. Thank you!

CUSTOMER SERVICE WAS EXCEPTIONAL WORK AREA VERY CLEAN STAFF VERY FRIENDLY I WOULD RECOMEND ANY WHO NEED THEIR CAR REPAIDED

Looking for a Mechanic? This IS the shop to bring your car to. They are a 10. From the costumer service to the quick turnover time it was a pleasure. I would recommend them to anyone looking for a mechanic: professionals who take pride in doing expert repairs at an affordable price. No, I'm not a relative! BTW Ladies: The bathroom is so clean my wife would use it...perfectionists

Would you believe the estimate I got from a local new car dealer was almost $2400.00 for a leaking intake gasket and they needed 2 weeks to complete the repair.At this location which i stop to gas up my vehicle they found a cracked vacum hose ..my invoice bottom number was $89.00...i just couldnt believe my eyes...next day i drove my car with a pleasure which i coulnt for a long time...Moustapha is a great person to talk to..what a great personality..