Dodge service near Rochester, NY

Great kob

Missed diagnosed an AC problem. Replaced the compressor and did a complete AC service for $850 which only fixed the problem for one day! Returned five times in two weeks with the same AC problem as original problem. They finally found and diagnosed the problem was the electrical plug connector on the AC clutch. They replaced the connector with a used one and did a hack job of splicing the wires and covering with electrical tape. The owner would not admit they misdiagnosed the problem or offer a credit for the outrageous poor service. I should have gone to the Nissan dealer. Instead I paid $850 dollars more than I had to for a $5 dollar part. When I saw the hacked repair job I had to solder the the wires and seal with heat seal shrink tubing myself to prevent future corrosion. I would not recommend this shop or ever do business with them again even if I was broken down in front of their shop. Stay far away from this place......

I BROUGHT MY VEHICLE TO JIMS SERVICE CENTER ON A RECOMENDATION FROM A FRIEND. I HAD BROUGHT MY 2008 GMC TO 3 SHOPS FOR THIS CHECK ENGINE LIGHT REPAIR TO NO AVAIL! NO ONE SEEMED TO BE ABLE TO REPAIR MY 2008 GMC INCLUDING THE DEALERSHIP. I ACTUALLY CONTEMPLATED TRADING IT IN ON A NEW TRUCK BECAUSE THE CHEVY DEALER SAID "WE CANT SEEM TO FIND THE PROBLEM" JIM AND HIS FORCE OF EXPERIENCED TECHS NOT ONLY DIAGNOSED THE PROBLEM IN LESS THEN ONE HOUR AS IF IT WERE NOTHING AND THEY WERE USE TO SOLVING PROBLEMS OTHERS COULDNT. THE REPAIR WAS SO INEXPENSIVE I WAS SHOCKED THEY WERE HONEST , AND FRIENDLY AND I HAVE SINCE BEEN BACK 2 TIMES WITH OTHER VEHICLES IN MY FAMILY. I WILL NEVER GO ANYWHERE ELSE FOR REPAIRS JIM AND HIS CREW ARE THE BEST !!!!

Went in about 3 weeks ago for a new stereo with Carplay. They had an awesome Alpine unit that does everything I want, the employees were all very professional, Chris did a great job performing the installation and Travis had all the answers while getting me a great price. They were even able to make my factory reverse camera to work with the new radio. Cannot recommend them enough!

I blew a tire out on the thruway. I called around and was told to call D and S within in an hour this young fellow arrived and had my tire changed in less than 45minutes. I was very pleased and would highly recommend D And S Sincerely Bill

I have a 1976 Corvette. I needed a muffler and stopped by to get an estimate. I got an estimate for a two muffler system. The problem is this car only has one muffler, not two. There are two tailpipes. I think they were totally trying to take advantage of me being a woman. I didn't get the work done & took the car to another shop where I was shown that there was only one muffler. Shame on them!

We brought our sons 2003 Chevy S10 in to find out why it was running so poorly. 2.2 liter straight four. Engine was skipping badly. I just didn't have time to deal with it. I am not a professional mechanic but have been working on cars since I was a kid and I'm almost 50 now. (my dad restored cars when I was growing up) The diagnoses was a blown head gasket and would cost 987.00 to replace. Ok, truck hasn't been overheated and coolant level isn't going down at all. Guess its time to check it out myself. My son and I removed the plugs, looks like valve seals are leaking a little oil but no sign of coolant. We checked the wires, # 2 wire had a short. We installed new plugs and wires truck ran perfect and check engine light went out. It's been 3 weeks since we installed new plugs and wires, no sign of plug fouling. Simple repair. Not sure if the mechanic is just inexperienced or just needs more work but beware!