Ford service near Staten Island, NY

I go to Ed for anything automotive. He's always taken care of my family and I. Great guy. Great work ethic. Great businessman. He will ensure you have a positive experience and are taken care of. He does the right thing every time and keeps to his word. It's a rare experience nowadays. I recommend him to anyone and everyone. I fully trust him which is an uncommon feeling in the automotive repair industry but he's earned it.

No stars...if possible I'd give negative ranking. I left my car because I had problem with my tire. After a while, I received call from them and they told me on the phone that tire has a valve leakage and repair cost will be $12.99 plus labor. The person mentioned that my backlight is also gone and the filter needs to be replaced for which I specifically mentioned that I'll take a look once I'm there. When I reached there, they charged me for both tire and backlight which I didn't ask for and when I reminded that I never agreed to fix the backlight - he started shouting, used curse words and was almost on the verge of making racist remarks. I just don't understand how can such a person run any business. Anyways, I'm done with this store forever.

The guys at Cybert are honest and very easy to deal with. I've had shops in the past play games with me (halogen fluid replacement, etc.), but at Cybert, they brought me out into the shop, showed me what was going on, explained the fix, and then fixed it. There was nothing shady and I never once felt like they were trying to take advantage of me. They have a convenient location, reasonable hours, and surprisingly good coffee while you wait. Thanks for the help, John and Mike You guys are great.