Mercedes benz service near Staten Island, NY

Wonderful service, very reasonable rates, done on time or sooner and friendly people... what more could you ask for?!

To start, great service, lots of experience, the remote start in my eos was installed in less than 2 hours.

Changed $200 but same problem came back 2 days later.

Best experience ever. Perfect body work and sensor replacements after an accident. The electronics behave perfectly. Most important of all, no surprise expenses, no hustle. Everyone is super friendly there (thank you Stacy) and Frank is amazing. Thank you!

Always trustworthy, reliable and very efficient. I highly recommend New Millenium for all your auto repair needs. -Lisa G

CUSTOMER SERVICE WAS EXCEPTIONAL WORK AREA VERY CLEAN STAFF VERY FRIENDLY I WOULD RECOMEND ANY WHO NEED THEIR CAR REPAIDED

This is my favorite place to go when I need anything for my two cars very good service highly recommended if you need something come here and see things around fee will always do the right thing I'm having some front end work done to my vehicle today I have an 06 Dodge Charger RT and he's the only one that touches it

Rafi have great service - customer service and automotive service. My Lexus needed a brake repair and the brake repair was done quickly and at a reasonable price. Thank you Rafi and I will be back, Niko.

Sovereign Mercedes Service Center is THE worst service center I have ever been to. The 1st time I've been there, with a problem with shocks, they returned my car with a detached muffler. It rolled out of the shop sounding like a tractor. The supervisor looked right at it, walked away, and went home. "Sorry, it's Thanksgiving" was the response. The 2nd time, I bought the air pump, which turned out to be faulty, and was told that they have a policy of no exchange on electronic components, which is fine with me, but I would have to install it in the car and bring the entire car to be serviced under warranty. Eventually, I was told that the pump is OK, and $ 139 later, I replaced their faulty pump with another pump, and everything was fine. They saw it, they admitted it, but still would not exchange the faulty pump. My guess is, ripping off customers like this is the only way for them to make a living. What a SHAME! I have owned Mercedes cars for several decades, and would not recommend Sovereign to anybody.