Audio and video installation service near Suffern, NY

I have had my car repaired at Pro Tech Benz several times over the past 2 years and I am very happy with the results. They offer excellent service and are extremely knowable about Mercedes vehicles. Their pricing is very reasonable and they are very straightforward about the repairs. Unlike the dealers they don't try and up sell you on additional repairs that might not be needed. I would highly recommend them to Mercedes owners.

Absolutly terrible customer service. Went in for simple auxiliary port repair on my radio, a week later at promised date the owner said his guy was on vacation. Went back a week later at next promised date and he said and I quote "oh Yea what happened to that," and I have never seen my radio again or received any compensation, the radio worked perfect except the port. Hundred dollar radio essentially stolen.

To start, great service, lots of experience, the remote start in my eos was installed in less than 2 hours.

These people at Car Tune Custom are not professionals, the people that work there don't care about customer service thats because they drink liquor while working which doesnt make a good combination. This causes car tune custom to do a horrible bad ugly nasty disappointing job at the end. I do not recommend anyone to go there to get their steros or tinted glass thier because they are not worth it. Just to let you know i went to.car tune custom to get my car window tinted.and they did a horrible.job because they left a lo i mean a lot of bubbles in the tint it was as if my little cousin blew bubbles.on my windows.Which is not funny cause the guy said he was a so called PRO (pro at making your car look ugly). I would show a a pic of my tinted car window but i am to scare to showyou cause you might laugh at me for spending 120 dollar for no reason cause they dont do warranty. I wont even rate this place a one star i would rate it a .00000000000000000000001 but i have to choose one cause thats all they have for the people that doesnt do good jobs