Transmission repair service near Whitestone, NY

Mr. JUNIOR GENAO, the sales representative, has helped me tremendously; he was convincing but not pushy. I am very lucky to have been assigned to him because he helped me tremendously in identifying my needs; that after showing me at least 4 cars I have made my decision. He is very pleasant, helpful, patient and considered me a family looking for a car. Mr. Genao is an asset to your company. Mr. PEDRO SOSA, the manager who assisted me, has been very pleasant and patient and explained in details of the warranty I am entitled to and other info. He is approachable in spite of his busy schedule and answered my questions immediately. Also, he made a follow-up call to make sure everything is all right and apologized for my long wait, which I understood due to the busy day. Overall, I am happy with the staff in the showroom who are friendly and made sure I was taken care of. Definitely, I will recommend your Branch to my friends. Rosario Faraon

The Worst of the Worst I'm from Pennsylvania and was new to New Jersey when my clutch went out on my car. I didn't know any good mechanics so I took a chance with this guy. First, he demanded a deposit to buy parts of $900, then he never bought the parts and I had to, $700 worth. He refused to give back the deposit. Then he took more than seven weeks to return the car to me. He charged me a $100 labor rate, more than any other shop around. His labor total ended up being $1250. He wasn't going to warranty anything unless I paid the balance in cash. In the end, he gave me a hand written "Limited" warranty, whatever "Limited" means. Beware.