Tune up service near Whitestone, NY

I took my car to this place because I had non-working wiper blades. The mechanic did a diagnostic check and claimed that I needed to replace the entire fuse box and that it would cost me $400 plus $95/hr for labor. I suggested that he consider looking into the relay, instead, as the problem but he refused to check if the relay was the actual problem. He continued to put pressure on me to buy the fuse box immediately and when I told him that I found the fuse box online for $200 he dropped the subject. I decided to go with my instinct and order a relay online which only cost me $16. I left and went home. Once the relay arrived at my home, I replaced it and my wiper blades were working again. Its mechanics like the ones at this place that give the good and honest mechanics a bad reputation. He almost ripped me off for $500-600 and the problem was a $16 cost. If you decide to take your car to this place, do your homework first, and get ready to get ripped off!!! And don't be fooled by the smiles, they are a bunch of thieves!

The service person Kenneth Bovain writes up work orders and tells you no work will be done until he calls you for the mechanics findings and what the warranty coverage carrier covers first then totally denies entire agreement expressed, insists you agreed to the service, tells you he will call then will never call you on mechanic check status of your work order, took me 6 phone calls and 2 days to get him to tell me that my car is now being checked by mechanic then tells me warranty does not cover this and that so I must pay up and completely fabricates that I agreed to do oil change which I never did unless covered by warranty then gets so arrogant, condescending, screams you down like a woman refusing to even listen or let the customer put in one sentence totally unprofessional and lacking any shred of customer service etiquette, a total reflection of this entire establishment and how they conduct business. Will never ever go back to this shoddy business establishment. I would rather drive across state lines to get to another cadillac repair place than set foot EVER on this place. Take your business elsewhere people. This business establishment even thinks that the public side walk is their private domain to block with their car inventories forcing pedestrians and wheelchair bound people to step out onto the busy dangerous service roadway just to pass through endangering their own life and limbs. Shameless crooks!

The genesis of my complaint begun on October 28, 2018 when the BMW SUV owned by Mr. Albert xxxx and driven by his wife smashed into my car, a 2004 Toyota Camry, as I pulling into a parking spot. Mr. xxx prevailed on me to seek the good services of his friend’s car repair shop, 2 in 1 Auto Shop, on 1800 Coney Island Ave, Brooklyn, in lieu of seeking a police report. He represented that his friend’s car repair shop will give me discounted repair rates and offered to assist in the repair costs. He also claimed to own a leasing car company and could get me good deals if need be. I had driven my car to that shop the next morning, on October 29th, after changing the wheel the night before, and barely being able to drive it. The shop contacted me that afternoon and told me that the car has extensive damage and not worth fixing. He said that driving it is risky as the front driver side wheel might come off due to the impact of the crash. He further stated that there would be no diagnostic fees or any fees to pay, as Mr. xxx was his friend. I came into the shop after work and decided to ask whether I could leave the car over- night instead. I was afraid to drive it and planned to have it towed the next day. I asked for permission to leave the car on their property. I had no idea that the shop charges fees for over- night stay. The owner consented and said there would be no problems as Albert is their friend. I asked for a written assessment at that point. The written assessed cost of repairing my car was between $2665- $2990. After receiving this assessment, I contacted Mr. xxxx requesting that he share in the damages. Mr. xxxx then refused, claiming that he suffered damage too, and that he was not at fault. Realizing that Mr. xxxx will not share in any of the damages I incurred, I proceeded to call my Insurance carrier to try to recoup my damages from his carrier. The next morning, October 30th, when I came to the shop to pick up my car, I was told by the owners there were fees to pay. Stunned, I asked, “what fees?” “you said yesterday that leaving my car will not be a problem;” to which he responded, “this was before you called the Insurance carrier, and now that you called them, collect the fees from them.” The Car Repair Shop, 2 in 1, refused to release the car to me unless I paid this exuberant cost of over- night storage. Initially they requested $550 but the owner’s father reduced the price to $337.51 and promised credit for the amount- if I do body work on the car for $1,000 at their place. Shameful mobsters

Luxury Automotive Repairs are certified Technicians with over 30 years of Experience! We specialize in Audi, BMW, Mercedes, Porsche, Range Rover Jaguar, including our latest editions Bentley and Rolls Royce. Our automotive facility is fully equipped with state-of-the- art diagnostic equipment and skilled technicians who has the ability to utilize them. We obtain a direct relationship with major foreign car dealerships within New York, for the sole purpose of original manufactured parts being easy and accessible to obtain; this provides the best performance for your vehicle. Luxury Automotive Repairs is committed to provide the highest level of customer service through our supreme expertise in luxury European vehicles. Come in and discover why Luxury Automotive Repairs is the right facility to cater all your automotive needs!