Electrical repair service near Williamson, NY

This place is a total tip off! Rude, arrogant, liars, horrible experience. Snakes! Unbelievable that this company could possibly still be in business. I am taking them to court for doing work that was not authorized, and telling me they had to disable my Toyota key To install their own device otherwise I wouldn't be able to get in to my car while it was running?? My Toyota key still works but theirs does not. They refused to give me my keys unless I paid them an extra $162.00 in addition to the $100.00 I had already paid with a deal / purchase from amazon. I would have had them remove the whole thing but I didn't trust that they would have done so without reckless intentional damage! The way I was talked to and treated by the so called manager and owner is totally unacceptable. By the way he refused to give me his name!!!!! Are you kidding me?

I have a 1976 Corvette. I needed a muffler and stopped by to get an estimate. I got an estimate for a two muffler system. The problem is this car only has one muffler, not two. There are two tailpipes. I think they were totally trying to take advantage of me being a woman. I didn't get the work done & took the car to another shop where I was shown that there was only one muffler. Shame on them!

For over 30 years, Courtesy Auto Repair in Rochester, NY has provided reliable, full service automotive repair and maintenance services. As a family owned and operated car repair facility, we are dedicated to serving our friends and neighbors. Our goal is to produce loyal, lifelong customers. Our technicians have many years of experience and service every vehicle make and model, foreign and domestic. Courtesy Auto Repair provides a full range of services including: oil changes, engine diagnostics, automotive HVAC repair, 24/7 towing service, NYS Inspections, brake repair, and more. In addition to car maintenance and repair, we are a full-service gas station. The team at Courtesy Auto Repair is committed to 100% customer satisfaction. For more information about our services, specials or to schedule an appointment, please contact us today at 585-654-6057 or visit our Culver Parkway location!

After I purchased a BMW X3 from another dealer (Best Buy Auto Sales in Newark) that turned out to be a lemon and had to go the Lemon Law route, i brought the car to GFS they claimed to be BMW experts and i didn't want to drive to Rochester as i live in Newark. Since April My car has been in their shop more then I have had it the first time it went n for a repair in was in the shop over 6 Weeks fr a repair that should have been a coupe of days then a second time for over 4 weeks! from day one My complaint was their lack of communication. They never quote you up front and are not quick about the repairs the last 3 times my car has been there the check engine light has come back on the same day i picked it up. Every time being another charge and another issue. If the repairs were legit and truly needed to be done why didn't they pick it up before what does the car always have another issue the d=same day i pick it up? I also took my car in for a replacement on a steering sensor and according to their paperwork would take 2.5 hours so they told me it would be 3-4 no problem so i brought my lap top came at 1 pm for my apt and sat their at 5 pm I asked how much longer and they stated it would be another hour or so. I then said i was going to have someone come pick me up and go to dinner and lock the Keys in the car and call me when its done. well after almost 2 more hours i didn't get a call so i went back to find the place was closed and only a mechanic or two was still in the shop and was told my car still wasn't done ( at this point its been almost 6.5 hours on a 2.5 hour job) i told them to have the owner call me. Well an hour later I get a call from Ken and he states he said he'd call when it was done and it wasn't so he didn't call he had no regard for the fact i needed my car. I explained I had a 1030 apt in the morning i couldn't miss. He said he would send someone for me so I could get my car in time. 10am rolls around the next day and No call from GFS so i book and Uber and go over i walk through the door and he states oh i was just going to call you at this point its about 10:45am and I've missed my meeting. I explained that i missed my meeting and had to pay$40 for a Uber never once did they offer to reimburse me. I wait another hour and my car is finally done. I got to get in the car and pull out CHECK ENGINE LIGHT again. this time a $1000 Water pump. I am done and will gladly take my car else where. They have built a beautiful building but what good is it if the people in it don't know what their doing. I unfortunately didn't go check the reviews of this place before but i can see my complaints have been expressed by others and expect the owner to have some explanation of why it isn't his fault as he always does! As of todays date 1/16/19 my car has had over $10,000 in repairs and is still not fixed!