Saab service near Colerain Township, OH

Took my SUV in for service to check a sputtering transmission. I was told I needed to repair a vacuum leak and battery which cost $800. Less than three weeks later the transmission went completely out and they charge me another $140 to tell me the transmission went completely out. The original missed diagnosis cost me $800 plus a towing fee and then they had enough nerve to charge me another $140 to tell me that the transmission was bad. When it was obviously bad three weeks prior and they just wanted to suck $800 out of me for other services. Unethical. Stay away.

This is a two-man shop with Scott mainly up front and Sandy mainly in the back. I have found the two to be very honest and straightforward. Given a small independent shop, they perform routine maintenance as well as manage to track down automotive gremlins. And if the gremlins recur, they are very fair about redoing and rectifying. Rates are more than fair. And NO gouging. No free loaners, but will work with Enterprise rental for reasonable price, if necessary. I have been using this shop for several years for cars including: 1995 Saab, 2005 VW Passat GLX, 2012 Volvo XC70 (still under warranty, but little things), 2015 Volvo V60 T6 (also still under warranty, but little things also including intermediate oil change between recommended 10K gratis change at dealer). Though reluctantly, they will work on USA domestic marques with a bit of pleading or coercion. Recommended......Velocitoro

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URB garage is definitely the place to get your car checked out and fixed. Great customer service. Much appreciated it.

I must say that I've never dealt with a repair shop that has been totally helpful and honest, until now. Jeff is a real stand up guy. If you need great car service this is the place.

Unfortunately zero stars is not an option. I would strongly discourage anyone from using this shop. The owner overcharged me, and lied repeatedly after causing damage to my vehicles safety system with his poor work. The only good part of the experience was knowing that I will never go back there, and I hope that this review will dissuade anyone else from giving money to this weasel.