Ford service near Delaware, OH

FOUR CONVENIENT LOCATIONS IN GREATER COLUMBUS AREA WE PAY UP TO $500 OF YOUR DEDUCTIBLE OR $500 BACK TO YOU IF YOUR NOT THE AT FAULT DRIVER GLASS REPAIR WHEEL REPAIR MECHANICAL REPAIR ***** CONTACT CHRIS SALES MANAGER (614)258-5555 *****

I have been to this shop for years, it recently changed management and only went downhill. I took my vehicle in for strut repair, an unrelated transmission gasket repair and an oil change. My main complaint was my car was shaking on acceleration/deceleration. 24 hours after they said my car would be complete and $1600 later, my car is shaking on acceleration, deceleration and idle. They put in the wrong weight of oil but "graciously" changed it again without charging me again. When I communicated my frustration I got an empty apology and an offer for a free oil change in three months. Between the poor communication of when to expect repairs to be completed and the shoddy work, I would recommend people avoid this shop.