I've been using EXCITE for a couple of years now and their service and... read more I've been using EXCITE for a couple of years now and their service and integrity is great! Their prioritized service model is great for balancing car repair needs with a budget. I recommend them every chance I get! Thanks for the great service guys! Keith L. Columbus, OH
I had Met Jon Ketchum though my work. I have had met other people with... read more I had Met Jon Ketchum though my work. I have had met other people within his profession and decided there firm was a class act barring NONE . Upon having my vehicle repaired.I was informed of the repairs that would be needed as well as the cost of the repairs.They were up front. As well as thorough thru out the repairs. Upon the repairs they were more than honest on the time they had spent to perform the repairs. I AM so pleased with their service as well as cost i would HIGHLY recommend them to any one in need of automotive repair. Jerry Kahler. A special Thank You To Jon Ketchum & His staff. I will Not have anyone else work on my vehicles
Had my car (Rolls Royce) towed in German Auto works. Was told starter ... read more Had my car (Rolls Royce) towed in German Auto works. Was told starter was bad needed to be replaced or repaired. Simple, NO. Sad to say, my Rolls sat in parking lot for almost a month. Made approx. 6 trips to check on progress. Once they lost keys, could not or would not put car in building for security reasons. Summertime sun and heat can destroy leather and walnut interior. They actually could not remove starter. Sound like simple a procedure. After so many excesses, I just towed car back home. Very disappointed.
