Oil change service near Franklin, OH

For over 25 years Rob and Chuck have taken care of my cars and with concern for my time and finances. Shirley Freeman

Outstanding professional mechanics. Saved me a bunch of money on a used car purchase. The car looked good, but had numerous mechanical issues that were not readily identifiable. But the Pit Stop crew identified the problems to me and advised I stay away from the deal. If not for them I would have purchased the car and ended up spending thousands to fix.

I have been a customer at Oil Exchange through the past several owners. The current owner, Steve, was the man who offered me 4 tires(too small, but a "great" price) when I only wanted one. After telling him I did not have $400.00 to put on tires, just change the oil he and his side kick came to me telling me there was a problem. The bottom line they gave me was my car was "not safe and should not be driven." They told me what needed repaired, sounding as if it was no big deal, could be done no problem. I asked how much, the employee of Steve checked on his price, came back and clearly stated "$96.00" I said "$96?" He said "Yes, $96.00, and that would make the oil change free." I said great. I told them I had a regular mechanic and was surprised he didn't see this issue, as he is a man of integrity and has been my trusted mechanic for years now. I figured it was no big deal to allow this work to be done by someone else as it was not expensive, and the two men seemed confident it was no big deal to do. 4 1/2 hours later it was finally done. As I went to pay my bill I was told "$509.16." "What? No, it is $96.00" The man said, "No before taxes it was $476.96" To say the least I flipped. I told them they lied, they were clear in stating $96.00, hearing me repeat it, and they confirming it. In NO WAY did I EVER agree to cough up over $500.00!!!! I was there for an oil change for God sake! I was not half way home when I had to return to have them fix the half assed job they did. I went directly to my mechanic, who told me he knew what they had fixed, as he had told me years ago about it and it was of NO DANGER to the integrity of the safety of the car's performance,rather the common sound of most Dodge Caravans) So LONG story short, he didn't get my $400.00 for his used tires he tried to pawn off on me even though they were too small for my van, but they did get my $400.00 PLUS. I will NEVER go there again, ever. I will also be sure to let ever single person I know, several I have sent to them, know what happened and that they are not to be trusted as they lied, attempting to instill fear for my safety, and told me clearly a price they denied telling me. I am disgusted with the way I was treated with the "honey" this and "sweetheart" that. I can only wonder if my husband had taken our van in, would they have screwed him over too? Oil Connection in Fairborn? Nope, never again. I had to put a one star rate, but that is because there is not an option for a -star.

It is a shame to say things about a person or place you know nothing of or nothing about because you did,t go by the warranty or didn't give him a call. first of all Allan has built engines over 40 years and i have never known he to be dishonest nor not willing to make things right if something was wrong.people like Kevin combs from Texas never sent warranty papers back nor told Allan what the problem was just asked for money for repair with out estimate i know cause i was there when Kevin called him. I bought the 496 stroked anyway and I'm very happy. the way i see it is Allan is honest and fair. when something goes wrong it is always the builder not the person that waits 2 to 4 yrs later to complain after he messes something up i got 1 yr warranty ,warranty papers that tells you what you have to do just follow the directions that you did NOT read then you would not have these problems.by the way Allan builds over 100 engines a year every one knows he backs up his work so please before you tare some one down know who he is remember he builds engines you don't that's why you bought engine from him .by the way Allan does not work on cars as work advisor says he just build engines /get the facts right

Super Fast! Didnt try to sell me things i didnt want. Didnt want all my personal information and email addresses. I got in and out and was less than $30. Very Painless!

Tumser Automotive is a full service repair center located in Milford, Ohio. We have over 30 years of combined experienced working on both foreign and domestic automobiles.