Smart service near Hamilton, OH

Unfortunately zero stars is not an option. I would strongly discourage anyone from using this shop. The owner overcharged me, and lied repeatedly after causing damage to my vehicles safety system with his poor work. The only good part of the experience was knowing that I will never go back there, and I hope that this review will dissuade anyone else from giving money to this weasel.

Sooo helpful! Best mechanic around! Super affordable! Explained everything so clearly! This is the only mechanic I’ll use for now.

Serving Northern Kentucky for almost 50 years!! We work on Asian, European and Domestic cars and truck. We also repair diesel trucks. Our Same day service and a 36 month /36,000 mile warranty will keep you on the road. We have 17 bays to get you in and out. Honesty, Integrity and Quality is our Priority. Let us serve you.

I had my truck towed to this company on last week by AAA. Once they received the truck I called them to see if they looked at the truck and the gentle men told me it would be $85 to check the truck. I told them okay, go ahead with the service. The next day my husband called and they told me we had a bad battery (we had just purchased a new battery two days prior to getting the truck towed) and in order to do any type of service we would have to pay $800 dollar. After hearing them tell us we need to provide them with $800 to do any type of service we wanted to know what types of service they was going to perform. The next day we went to the shop and the lady at the desk called one of the mechanics upfront to explain to us what service he was going to perform and he couldn't tell us anything other then we needed to give them $800 before they could do anything. Meanwhile we took the bad battery back to the shop and the man informed us that the battery was fine, not sure who to believe we received a second opinion. And the outcome was the same GOOD BATTERY. At this point we had to find someone else to look at our truck and was charged a $41 storage fee by Charlie's and then our truck got towed to the wrong shop. I WOULD NOT GIVE THIS PLACE ANY STARS but you have to for the review. I'm writing this review just for people to BEWARE!