Mufflers repair service near Lancaster, OH

Amazing experience! I got in contact with the them at about 11am. And by 3 he had already come and taken care of me. Awesome service super fast and a really nice guy. Highly recommended!! I will definitely be using again Joe R.

Always friendly staff and fair prices. A great local business Montie Gordon

2 years of a belt issue with power steering going out from first visit, replaced everything under hood associated with belts, thousands of dollars on daughter's car, 7 invoices with power steering being primary problem, new belts, water pump, alternator, battery, all power steering hoses, with the last thing replaced being the power steering pump! I guess after replacing everything else there wasn't much of a choice but the pump, that was the issue from first visit, through the remaining visits! Mangers refusing to accept any responsibility of making a bad decision.. I could go into much detail but given the forum I'm on I won't.. beware! Will try to pull every dollar possible from your wallet, they did cut one bill in half where the power steering HOSES were replaced. 20 year old daughter picked her car up, I was always the one interacting with manager, she was brought into the problem in front of customers with the manger attacking me and the amount of time he had to spend on the phone.. just a horrible experience from beginning to end, from water pump to power steering pump, btw they replaced the steering pump with a rebuilt one without my knowledge? Opened hood and bright orange sticker! In fairness I called the national customer center and the district manager, who I'd had conversations with in past, was instructed to refund the cost of the power steering pump, nothing else, curious? If the pump had been replaced to begin with, would all the other work been needed? Thousands of my daughters money been spent? But they refunded for the steering pump that was the primary problem to begin with.. I'll never return..

I have used Quality Automotive for my car, my wife's car, and my son's car. They provide excellent service for a reasonable price, and best of all I trust them. I have had times when they have looked at my car and been able to find an inexpensive repair when they could just as easily have charged me a lot more. One example is when my van's driver's side power door lock mechanism froze up. They looked into it and the cost of a new mechanism was pretty high. They did some more research and found that they could disassemble the mechanism and order just part of it. I recommend them highly. I'll certainly continue to bring my vehicles there whenever I have a problem.

I was driving through town when my BMW started to smoke from under the hood! Eric and Scott were able to diagnose and repair my BMW quickly and get my back on the road! Great Techs and great guys to deal with!

There was an issue with the part failing that we replaced and the good folks at Weber Auto immediately fixed it and took care of it. Cannot recommend these guys more. Always honest and do great work. Feel like family there.

The tow truck driver was polite and on time (Joey). I was even dropped of at the airport to rent a car. Someone from the service department called me promptly the next morning to update me on service of my van. Service was completed that same day. Everyone was polite and I would definitely recommend Broad and James Towing and Service to others.

Very good professional service. quick turn around on estimate & repair I have found my trusted mechanic. Toni A. Columbus Ohio