Ford service near Maple Heights, OH

by Kevin 12/15/2011 Bad Attitude, Poor Service, and they almost killed me. 1. Bought 4 new tires. Not only did they put the wrong tires on, they tightened the lug nuts bolts too tight and 3 for the 5 snapped off the front right before I discovered the problem after just getting off the highway at speeds of 65 mph. They did repair the lug nuts bolts, but claims it was not their fault, that "someone else tightened them". No one had touched the tires after their work. 2. Bought another set of tires and had a front end alignment. Upon returning and complaining about the front end pulling to the left this taking one of their "tech" with me on a road test to show them what it was doing, they claimed it was "to the specks of the Chevy. One the next visit a week later. the "tech" claimed it was do to the crown in the road and not their work. It would pull to the left even when the road slanted higher to the left, not to mention he passed huge amount of gas in my truck , as a F--- You, before handing me my keys back to drive away. It still pulled to the left. I had to take it to the dealer to get it alined. When speaking to the owner, he claims their work is fine and that we should not do any more business. I said "Happy NOT to do business with a shop that I have had nothing but problems with".

This guy Bruce the owner is a scam artist I took my car there to be repaired because it wasn’t running right he charge me 400 Dollars to repair rebuild the carburetor apparently that wasn’t it when he told me my car was running fine I came and it wouldn’t start we went back-and-forth with this for a couple weeks the same thing he would not return my money at all and the last time I pick my car up and brought it home it will not start as of To this day He will not refund my money or anything mechanics was really nice it’s a parent he don’t care about his customers nor his staff My car is in the garage and won’t start

I called around to get a better price than the dealer gave me, talked to George and he was very courteous and tried to help me. I then took the car in to be checked . Again he helped me make the decision to use them.. The price was right and the workmanship was good. I will use them again and tell my friends about them. Theresa B

Sara is wacky. These guys are awesome!

THANKS NICK....to you and your friendly crew for getting to an urgent repair in a timely manner. You and your crew are very friendly, fast , efficent and at a fair price. Before Nick I had problems with other garages and once I found Gearhead I adopted them as my only go to garage. THANKS AGAIN! Doug B