Ford service near Middletown, OH

No Rating. This is one of the worst Walmart stores that I have ever been in. I, among other customers waited in line at the deli for at least 15 minutes before walking away. It was the first of the month when welfare shoppers are too numerous to count and they only have 3 cashiers working. They are understaffed to save money, and their prices aren't that much better than Dorothy Lane Market. Save yourself some headache and go elsewhere.

For over 25 years Rob and Chuck have taken care of my cars and with concern for my time and finances. Shirley Freeman

I had my truck towed to this company on last week by AAA. Once they received the truck I called them to see if they looked at the truck and the gentle men told me it would be $85 to check the truck. I told them okay, go ahead with the service. The next day my husband called and they told me we had a bad battery (we had just purchased a new battery two days prior to getting the truck towed) and in order to do any type of service we would have to pay $800 dollar. After hearing them tell us we need to provide them with $800 to do any type of service we wanted to know what types of service they was going to perform. The next day we went to the shop and the lady at the desk called one of the mechanics upfront to explain to us what service he was going to perform and he couldn't tell us anything other then we needed to give them $800 before they could do anything. Meanwhile we took the bad battery back to the shop and the man informed us that the battery was fine, not sure who to believe we received a second opinion. And the outcome was the same GOOD BATTERY. At this point we had to find someone else to look at our truck and was charged a $41 storage fee by Charlie's and then our truck got towed to the wrong shop. I WOULD NOT GIVE THIS PLACE ANY STARS but you have to for the review. I'm writing this review just for people to BEWARE!

The manager of this store refused to change my oil saying that according to company policy because my engine was too loud he would not change my oil. He said he was afraid I would try to sue him if my engine failed. I then went to a different garage in Huber Heights and found out that the manager of Midas was calling around to other garages warning them not to change my oil. Talk about profiling someone has it come to this being hassled by managers just to get your oil changed. Well perhaps he thought I was the CEO of Midas who bought a used truck in Dayton to see it any Midas garages would service a truck that had engine noise. By the way my truck has always had a loud engine and is a 1990 Chevy full size. You should have heard how loud the Ford 150 was that they serviced with no problem.