Oil change service near Moraine, OH

This place surprised me a bit. All I needed was to have the horn replaced, but I found a popular small, family owned automotive business. It seems they've been in business for a long time and are fully ingrained in the neighborhood. The service time and cost was very reasonable. The attitude was welcoming and customer oriented...I was offered home made chocolate chip cookies that another customer dropped off..it seems this is a usual practice. :) I didn't have a chance to wonder when my car was going to be completed nor did I feel like I had to worry about exorbitant prices. I'd definitely go there first if my car needs service

I called for a quote on a timing belt and water pump. They gave it to me right away and set up an appointment for the next day. It was ready when promised and was what they quoted. It also came with a 2 year, 24,000 mile warranty. This is a family owned business that has been here for 20 years. (and I just now found them) I'll be back.

I had my truck towed to this company on last week by AAA. Once they received the truck I called them to see if they looked at the truck and the gentle men told me it would be $85 to check the truck. I told them okay, go ahead with the service. The next day my husband called and they told me we had a bad battery (we had just purchased a new battery two days prior to getting the truck towed) and in order to do any type of service we would have to pay $800 dollar. After hearing them tell us we need to provide them with $800 to do any type of service we wanted to know what types of service they was going to perform. The next day we went to the shop and the lady at the desk called one of the mechanics upfront to explain to us what service he was going to perform and he couldn't tell us anything other then we needed to give them $800 before they could do anything. Meanwhile we took the bad battery back to the shop and the man informed us that the battery was fine, not sure who to believe we received a second opinion. And the outcome was the same GOOD BATTERY. At this point we had to find someone else to look at our truck and was charged a $41 storage fee by Charlie's and then our truck got towed to the wrong shop. I WOULD NOT GIVE THIS PLACE ANY STARS but you have to for the review. I'm writing this review just for people to BEWARE!

The manager of this store refused to change my oil saying that according to company policy because my engine was too loud he would not change my oil. He said he was afraid I would try to sue him if my engine failed. I then went to a different garage in Huber Heights and found out that the manager of Midas was calling around to other garages warning them not to change my oil. Talk about profiling someone has it come to this being hassled by managers just to get your oil changed. Well perhaps he thought I was the CEO of Midas who bought a used truck in Dayton to see it any Midas garages would service a truck that had engine noise. By the way my truck has always had a loud engine and is a 1990 Chevy full size. You should have heard how loud the Ford 150 was that they serviced with no problem.

I can't say enough about my experiences with Pep Boys. I think they are the most honest mechanics I've encountered in a very long time. I got new Michelin tires at Costco and since they don't do alignments, I took it to Pep Boys. They changed my oil but told me my car was in perfect alignment with the new tires and showed me their print out. They could have easily charged me as I would never have known, but they didn't and for that I will be returning and telling all my girlfriends they can trust Pep Boys on Springboro! Oh yeah, I took my mother's car for a new battery and radiator flush and they came back and said her coolant didn't need to be changed as it looked like it had been done recently. We went back through her paperwork and when she received her 50,000 mile service at the dealership less than a year ago, they had flushed her radiator. So again, they could have performed the service, but they were honest enough to say it didn't need to be done. In this day and age of being unable to trust anyone or any service, it's nice to know there are still honest mechanics like Pep Boys on Springboro in Miamisburg.

After having our van stolen the last thing I wanted to deal with was a rude worker.... Totally rude and disrespectful . I had asked questions and was always given the same reply "ok" , I asked when the van had been released I felt like I should have been notified & she assured me that was NOT her job! This place is a joke , I would not recommend their services to anyone !!!!!!!

Family Owned and Operated

At this time we do not do air conditioning, transmission repair or RV Service at this location. We do offer RV service at the family owned location in Xenia, OH.

Outstanding professional mechanics. Saved me a bunch of money on a used car purchase. The car looked good, but had numerous mechanical issues that were not readily identifiable. But the Pit Stop crew identified the problems to me and advised I stay away from the deal. If not for them I would have purchased the car and ended up spending thousands to fix.

I have been a customer at Oil Exchange through the past several owners. The current owner, Steve, was the man who offered me 4 tires(too small, but a "great" price) when I only wanted one. After telling him I did not have $400.00 to put on tires, just change the oil he and his side kick came to me telling me there was a problem. The bottom line they gave me was my car was "not safe and should not be driven." They told me what needed repaired, sounding as if it was no big deal, could be done no problem. I asked how much, the employee of Steve checked on his price, came back and clearly stated "$96.00" I said "$96?" He said "Yes, $96.00, and that would make the oil change free." I said great. I told them I had a regular mechanic and was surprised he didn't see this issue, as he is a man of integrity and has been my trusted mechanic for years now. I figured it was no big deal to allow this work to be done by someone else as it was not expensive, and the two men seemed confident it was no big deal to do. 4 1/2 hours later it was finally done. As I went to pay my bill I was told "$509.16." "What? No, it is $96.00" The man said, "No before taxes it was $476.96" To say the least I flipped. I told them they lied, they were clear in stating $96.00, hearing me repeat it, and they confirming it. In NO WAY did I EVER agree to cough up over $500.00!!!! I was there for an oil change for God sake! I was not half way home when I had to return to have them fix the half assed job they did. I went directly to my mechanic, who told me he knew what they had fixed, as he had told me years ago about it and it was of NO DANGER to the integrity of the safety of the car's performance,rather the common sound of most Dodge Caravans) So LONG story short, he didn't get my $400.00 for his used tires he tried to pawn off on me even though they were too small for my van, but they did get my $400.00 PLUS. I will NEVER go there again, ever. I will also be sure to let ever single person I know, several I have sent to them, know what happened and that they are not to be trusted as they lied, attempting to instill fear for my safety, and told me clearly a price they denied telling me. I am disgusted with the way I was treated with the "honey" this and "sweetheart" that. I can only wonder if my husband had taken our van in, would they have screwed him over too? Oil Connection in Fairborn? Nope, never again. I had to put a one star rate, but that is because there is not an option for a -star.