Mufflers repair service near Newark, OH

2 years of a belt issue with power steering going out from first visit, replaced everything under hood associated with belts, thousands of dollars on daughter's car, 7 invoices with power steering being primary problem, new belts, water pump, alternator, battery, all power steering hoses, with the last thing replaced being the power steering pump! I guess after replacing everything else there wasn't much of a choice but the pump, that was the issue from first visit, through the remaining visits! Mangers refusing to accept any responsibility of making a bad decision.. I could go into much detail but given the forum I'm on I won't.. beware! Will try to pull every dollar possible from your wallet, they did cut one bill in half where the power steering HOSES were replaced. 20 year old daughter picked her car up, I was always the one interacting with manager, she was brought into the problem in front of customers with the manger attacking me and the amount of time he had to spend on the phone.. just a horrible experience from beginning to end, from water pump to power steering pump, btw they replaced the steering pump with a rebuilt one without my knowledge? Opened hood and bright orange sticker! In fairness I called the national customer center and the district manager, who I'd had conversations with in past, was instructed to refund the cost of the power steering pump, nothing else, curious? If the pump had been replaced to begin with, would all the other work been needed? Thousands of my daughters money been spent? But they refunded for the steering pump that was the primary problem to begin with.. I'll never return..

Always friendly staff and fair prices. A great local business Montie Gordon

"We make sure every repair is done right the first time using the latest in diagnostic equipment and years of expertise, honesty and integrity. We are an All American, Family Owned, and Operated Small Business, that has been in business serving the Westerville, Polaris, Clintonville, and North Linden area for over 30 Years.Our company started out as an Exhaust & Brake Shop. My Father In-Law bought the company in 2008 and made a real impact on the Auto Repair market. I have been running the company since 2012, and in that time we have made a lot of changes to the way we approach auto care. We have a Comfortable Waiting area, Coffee, WI-FI, Water and Smiles. We also now offer a shuttle service to get you where you need to be on time!!""

The tow truck driver was polite and on time (Joey). I was even dropped of at the airport to rent a car. Someone from the service department called me promptly the next morning to update me on service of my van. Service was completed that same day. Everyone was polite and I would definitely recommend Broad and James Towing and Service to others.

Very good professional service. quick turn around on estimate & repair I have found my trusted mechanic. Toni A. Columbus Ohio

This is the best Service Center in Columbus Ohio area. We take all of our cars here and we have also recommended family and friends who now go nowhere but DJ's for car repairs. They are helpful, friendly and HONEST and they stand by their repairs. The prices are fair and they do good work. They also will NOT do more than you need like other shops. Give them a try!!! They are the BEST

I've been using EXCITE for a couple of years now and their service and integrity is great! Their prioritized service model is great for balancing car repair needs with a budget. I recommend them every chance I get! Thanks for the great service guys! Keith L. Columbus, OH

Great Auto Shop, Fast and honest, Thank you Ez Auto repair -all star limo

Brought my Jag in for a clutch... It was expensive and the result was not great. When Evans were done Tach didn't work, temp gauge didn't work, car started missing badly on way home, clutch was not adjusted right, air cleaner seal was not put on correctly, bonnet not aligned so it rubed on cowl... Just waiting to see what else I find. When I asked about it all I got was excuses: Tach: "Wire was brittle". 50 cent worth of wire and 15 minutes it worked. Temp Guage: "Sender bad". A few seconds with a wire brush on terminal temp guage works. Bonnet not aligned: "That takes a long time to align properly" Well when you take something off don't you factor in the time to put it back on correctly?! Or just throw it back together any old way? The miss was a coil wire not plugged in all the way. The clutch adjustment was not done for want of a $30 part which now I get to put on without a lift. Just waiting to find the next thing they screwed up. After a second complaint they said "They'd take it up with the technician and owner" Nothing back a week later. Stay FAR FAR away!