I have never seen hustle and service like I did today at Caulkins Cono... read more I have never seen hustle and service like I did today at Caulkins Conoco. One of our tires picked up a nail or something and the console began reporting 29psi, 28psi, 27psi, etc. This is not a good thing. We pulled into Caulkins. I disembarked for the dispatcher while my buddy parked the car in front of the least-occupied bay. I spoke with Alan about getting the tire fixed, remarking that they looked very busy. "Nope, we can get to it right away," says he. He returns 30 seconds later to report, "Heck, they'd already started on it before I got there." In less time than I could find a place to sit and open email on my cell phone, Alan returned with a $15 ticket saying, "Ready to go!". In and out in way less than 20 minutes, perhaps 10. I can't say enough nice things about Caulkins Conoco, Alan the jack of many trades, and their service staff.
I took my Challenger to them in January to have the mufflers replaced ... read more I took my Challenger to them in January to have the mufflers replaced with a better sounding muffler. I explained to them what I wanted, and that I wanted to keep the resonators on the car for now. After placing the car on the lift, they later admitted that they "assumed" the resonators were the mufflers and replaced them instead. Upon bringing the mistake to their attention, they first wanted to charge me to correct it, but ended up correcting it without additional charge. They did however replace my exhaust tips incorrectly. The left one is not level and stuck out further than the right one. I decided to take it to someone else to have it fixed properly. Don't waste your time with a shop that will operate off of "assumptions".
