Engine repair service near Gaston, OR

There are 112 auto repair shops near you in Gaston, OR

Meineke Total Car Care

Meineke Total Car Care

1.0(1)

·

7:30 AM - 6:00 PM

3420 E 4th Plain Blvd, Vancouver

If I could give them a worse rating then this I would. I received absolutely horrible customer service by the owners, of all people. I went in using a coupon I had got off of Groupon and asked for an oil change. I was a first time customer of Meineke and thought they were offering a good deal through Groupon so I'd try it out. Bad mistake. I had only asked for an oil change nothing else, as my car did not need it and I was short for time. Before I knew it the mechanic came into the lobby and told me he broke part of my wheel while getting my tire off. I was confused as to what he was talking about so he led me into the back to show me. As he was explaining that the piece broke because of who ever put the tires on last tightened them too much and I would now pay for the part he broke, it hit me.........I didn't even ask him to be doing anything with my tires. When I asked why my tires were being messed with when all I wanted was an oil change, the Female owner said to me well we always do complementary tire rotation and I'm sure you were told that. At this point I'm getting pretty irritated and let them know that I did not ask anyone to touch my tires, and I shouldn't be paying for a part that is broken by their mechanic who performed a service I did not need, or ask for. The Male owner then stated fine I will take the charge off since you're whining so much about it. I waited around for 2 hours for their mechanic to fix it and never received so much as an apology from the owner, only the statement that it's better where they moved from because people aren't like they are around here. Can you believe it?! The point of the Groupon was for them to build up their customer base, but instead they lost more customers then they know. Businesses are build on word of mouth.....

Auto Service Excellence (ASE) certification

Stevens Auto Service

0.0(0)

·

8 AM - 5:00 PM

200 W McLoughlin Blvd, Vancouver

Meineke Car Care Center

0.0(0)
2300 E. 4th Plain Boulevard, Vancouver

Bavarian Autoworks

0.0(0)

·

9:00 AM - 5:00 PM

6900 NE Hwy 99, Vancouver

Pegoraro Auto Repair

0.0(0)

·

7:00 AM - 6:00 PM

6300 NE St James Rd, Vancouver

Ron's Automotive Repair

0.0(0)

·

9:00 AM - 5:00 PM

7818 NE 30th Ave, Vancouver

Dick Hannah Kia

0.0(0)

·

7:30 AM - 5:30 PM

3400 Ne Auto Mall Dr, Vancouver

Bill's Datsun Shoppe Etc

0.0(0)

·

8:30 AM - 5:00 PM

16087 SE Evelyn St, Clackamas

Les Schwab Tire Center

0.0(0)
10602 SE Highway 212, Clackamas

The Pit Crew Automotive

0.0(0)

·

9:00 AM - 5:00 PM

11520 SE 82nd Ave., Happy Valley

Louthan Competition Cylinder Heads

0.0(0)

·

24 hrs

6936 Labish Center Road Northeast, Salem

Accu Tech Automotive

0.0(0)

·

7:30 AM - 5:00 PM

2701 Ne Bunn Rd, Adair Village

Engine repair reviews near you

1.0

If I could give them a worse rating then this I would. I received absolutely horrible customer service by the owners, of all people. I went in using a coupon I had got off of Groupon and asked for an oil change. I was a first time customer of Meineke and thought they were offering a good deal through Groupon so I'd try it out. Bad mistake. I had only asked for an oil change nothing else, as my car did not need it and I was short for time. Before I knew it the mechanic came into the lobby and told me he broke part of my wheel while getting my tire off. I was confused as to what he was talking about so he led me into the back to show me. As he was explaining that the piece broke because of who ever put the tires on last tightened them too much and I would now pay for the part he broke, it hit me.........I didn't even ask him to be doing anything with my tires. When I asked why my tires were being messed with when all I wanted was an oil change, the Female owner said to me well we always do complementary tire rotation and I'm sure you were told that. At this point I'm getting pretty irritated and let them know that I did not ask anyone to touch my tires, and I shouldn't be paying for a part that is broken by their mechanic who performed a service I did not need, or ask for. The Male owner then stated fine I will take the charge off since you're whining so much about it. I waited around for 2 hours for their mechanic to fix it and never received so much as an apology from the owner, only the statement that it's better where they moved from because people aren't like they are around here. Can you believe it?! The point of the Groupon was for them to build up their customer base, but instead they lost more customers then they know. Businesses are build on word of mouth.....

L
Meineke Total Car Care Logo

Meineke Total Car Care

Vancouver area