I had my car towed into Charlies on Thursday afternoon. He told me it... read more I had my car towed into Charlies on Thursday afternoon. He told me it would be fixed by Friday late afternoon. On my way to work the next day I realized that the car keys I had left with him had my keys for work. So I stopped by about 3:10 and asked to exchange keys. Mike asked who I was and said he had just got the keys from the tech and was getting ready to call me that it was done. So I was able to take the car immediately. Car runs great. Thanks Charlies Automotive best repair experience I ever had.
My car finally found the right doctor! Best way to describe it. Like y... read more My car finally found the right doctor! Best way to describe it. Like you want the best doctor for your body, your car is just as important. The customer service is great. Going over every detail. I will definitely be going back for more maintenance to my car! Thanks guys! Tina Arnett
Always excellent service and price. Always consults with customer pri... read more Always excellent service and price. Always consults with customer prior to making any adjustments, etc., beyond agreed upon service or repair. Willing to work with customers to meet their needs, both financially and maintaining vehicle safety. Always brings to attention those items that need attention for the benefit of the customer and auto serviceability. Has met my expectations for over 10 years of repairing vehicles. Would highly recommend Brian at Modern Automotive for prompt, honest, and price saving service. Previous work always done above expected satisfaction. Review provided by James Blanscett of Kennewick, WA.
