Diagnostic services service near Lake Oswego, OR

Our 16 year old daughter brought her Ford Escape in because the power steering went out. They realized it was just the hose. They treated her like any other customer and not as a child. She left feeling safe and secure. About a week later it started doing it again, they found the problem and fixed it right away for her at no additional charge. Eli is a joy to work with. Very approachable and professional. Thanks guys. Maria D. Lake Oswego, OR

12_12_2011: NO STARS!!!!!! Worst place ever, do not take your vehicle there. Charged me 91 dollars to tell me my Transmission was whining (really I can hear that already) and that my oil needs to be changed (isn't that what my sticker from Jiffy lube says in my window) Then when I try reason with them they tell me there going to keep my vehicle until I pay and as soon as I pay the 91 bucks they told me to go F myself. Never will deal with this place ever ever again. Please for the love of God do not take your car there, its a freaking SCAM!!!!! the 10% discount doesn't even work they factor that into the cost already and just charge more. 91 bucks to tell me what I told them I needed fixed. Worst service ever...... NO STARS (I had to put at least a 1 star just to submit this but I wouldn't have even put that down if this would let me)

Vic is awesome! Today he put new brakes on my car and some additional maintenance. He knew my budget was tight and did his best to keep my costs low. He also had my car back to me quickly. I would highly recommend his company.

I have 3 vehicles and Mel has serviced all 3. He has done brakes on my BMW Z-4, and my Corvette. He just did a tune up and transmission service on my Jeep Grand Cherokee. Everything he has done for me has been professional and the price, in most cases, is less than other garages. I am very impressed with Wade Yashimura, his new mechanic. Very intelligent young man and very thorough. He found things on my BMW that other mechanics had missed. My Jeep has 140K miles and it purrs like a kitten since he worked on it. I won't be using anyone but Mel's to do my auto repairs.

I had my Ford diesel truck in this shop three times (three expensive tows) and after spending several thousand dollars and being assured that the starting problem was finally fixed, the problem persists. Very frustrating. I was treated me courteously by this shop but I cannot recommend it for diesel repairs. They just didn't seem to have the skill to get the job done. When you pay to have something fixed, it should be fixed.

Wally has always been honest and upfront with me. I appreciate his care in providing service to me and would definitely refer others to his shop. Great service and timeliness of service.

The best experience I've ever had with a shop, hands down. I was about to cut bait on this car, after so many unresolved issues kept stacking up, but figured I'd give it one more chance with a new shop. So glad I did, because the car now runs and drives better than ever.. by a lot. Everything they did was clearly explained, plus they prioritized what needed to be done now, and what could wait. They obviously know everything about these cars, inside and out.. "Enthusiast Driven" is for real! I trust this crew 100%, which is something I never thought I'd say about a shop. Thanks, Double J crew, I'm looking forward to "phase 2" (the fun stuff)! Mat M. Portland, OR