Oil change service near Bethlehem, PA

1

This company does not stand by the nonsense parts and service they push so hard to sell to you. I will never use these people again. Unprofessional, cocky attitude, and just plain ignorant counter people. They need some serious customer service training. This company used to have a good name (years ago and not this location). Drive elsewhere people to get your car fixed. Don't make a mistake like I did. NEVER AGAIN. I will be telling everyone I know about the nonsense I went through.

At Mr. Tire, we offer complete care for your car, truck, SUV or van, including scheduled maintenance, repairs and, of course, tires. Call or visit us today and see the difference for yourself.

The work was performed as described and the job was on time and under quotation price. The parts needed were quoted as OEM price or aftermarket price for my selection. Good workmanship and towing service provided.

DO NOT GO HERE. I brought my car in for a simple oil change, the then came in with my air filter saying it was broken and needed to be replaced...When I left my car started bucking and jerking as I was driving followed by my Check engine light coming on. I brought the car in the next morning and told them to see what was wrong. The shop was loaded with people including the manager who was there...They turned my light off and told me it had nothing to do with the oil change and that there are no problems. After leaving the light came back on and the car was running terrible once again. I had a friend of mine who knows cars well take a look at it and the second he looked in my engine he could see that the air filter was just jammed in and not even installed right. Even after getting the air filter fixed, my car is still having problems and now I have to bring it in once again to be looked at costing me time and money.. The people working here are clearly unqualified to work on cars.

Made my day! With 3 kids I have no extra time or $ to spare. My car wouldn t start and I had get to work. I called around and was told I should try to get a jump. No one was available and I was stuck. I called T.C. Tire & Auto and the mechanic came to my house jump started my car. He checked out my car and told me I needed a battery. The whole process from call to repair was an hour! The price was explained honestly and fair. I am more than happy and thankful.

Matt was my mechanic was very caring and knowledgeable. Easy to trust. Assesses my car informs me what I need and when it needs to be done. His professionalism is outstanding. Thank You

This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car insurance in which I do not have to pay anything in the event of a car accident. When I first called to release my car, they said that my car wasn’t there for 2 days. Meanwhile, incurring storage charges. This is the oldest trick in the book to get money when they “can’t find” your car. My vehicle was here for 2 full weeks sitting in their lot HOSTAGE. Insisting on ME paying them cash or credit card to be released to my insurance approved body shop. They dodged almost every single one of the insurance company’s calls when they tried to pay the tow and storage fees from them. Multiple times they claimed the owner was not in or the woman who deals with billing was out. Stalling to get more days in storage fees. When my mom went down there to sign the release paperwork, (7 days in at this point) the owner Benny tried to hustle $800 cash or credit card from her so “they could tow it to the new body shop.” Their attitude towards me and my mom were very demeaning. As a young woman, they tried to intimidate and bully money out of me by giving me misleading and incorrect information at EVERY interaction I had with them. They would not have treated me this way if I was a male. I ended up calling the police to assist me with ensuring my car gets out after 2 frustrating weeks. I saw the bill was only $920, including the 2 tows and 14 days in storage fees. Something doesn’t add up here. This is why tow-truck companies and body shops get a bad reputation, because of predators like them. Unprofessional, rude, shady people.