This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car ins... read more This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car insurance in which I do not have to pay anything in the event of a car accident. When I first called to release my car, they said that my car wasn’t there for 2 days. Meanwhile, incurring storage charges. This is the oldest trick in the book to get money when they “can’t find” your car. My vehicle was here for 2 full weeks sitting in their lot HOSTAGE. Insisting on ME paying them cash or credit card to be released to my insurance approved body shop. They dodged almost every single one of the insurance company’s calls when they tried to pay the tow and storage fees from them. Multiple times they claimed the owner was not in or the woman who deals with billing was out. Stalling to get more days in storage fees. When my mom went down there to sign the release paperwork, (7 days in at this point) the owner Benny tried to hustle $800 cash or credit card from her so “they could tow it to the new body shop.” Their attitude towards me and my mom were very demeaning. As a young woman, they tried to intimidate and bully money out of me by giving me misleading and incorrect information at EVERY interaction I had with them. They would not have treated me this way if I was a male. I ended up calling the police to assist me with ensuring my car gets out after 2 frustrating weeks. I saw the bill was only $920, including the 2 tows and 14 days in storage fees. Something doesn’t add up here. This is why tow-truck companies and body shops get a bad reputation, because of predators like them. Unprofessional, rude, shady people.
We bring all our vehicles to Karl's. It is a small, family-run busine... read more We bring all our vehicles to Karl's. It is a small, family-run business and very honest. Sometimes there is a time lag, but for the assurance that the work is done right at a reasonable price, it's well worth any wait you might encounter. Linda
I took my car in for a noise while it was in gear. They told me I need... read more I took my car in for a noise while it was in gear. They told me I needed a new transmission. After they installed it my car was still making the same noise. Bob said it needed an "adjustment and needed my car an extra day. Major inconvenience! When asked what adjustment was needed he was very vague and never did tell me. A year later my car was making the same noise. I took it to another mechanic who said it was not the transmission and a simple cooling system repair fixed the problem! The cost of replacing the transmission was $3,000.00. The cost to fix the cooling system was $20.00. I was ripped off for $3,000.00! Stay away from this shop, I wish I would have read all the bad reviews online about this guy before going there! Had to choose one star, should be negative 100 stars!
