Honda service near Monroeville, PA

I had an appointment for an inspection. They said I had a leak at my catalytic converter. My car has 2 cats, a front one and a back one, so i asked which one was leaking. The women got an attitude and really became a b****. She pulled the same BS with me that she pulled with the review by Heather, saying they are closing early and if I wanted my car I had to come get it soon. I just don't feel these are the most honest of people. Seems like when they get questioned about specifics by people who know what they are talking about, they pivot to attitude and defense, opposed to logical answers and discussions. I know (because I am in a job that involves customer service) that dealing with the public can be difficult, but if you can't do it, go find something else to do. No one forced you to into this role.

Jason, I was witness to your phone conversation with Dale. At NO TIME did he say anything about brain surgery. LMAO...Second, yes we will not repairs cars that a customer has already tried to repair himself and is trying to do as cheap as possible so as to pocket the money... We will not put our good name or warranty behind repairs done by someone that doesn't repair cars for a living..... We simply can not stand behind a repair like that NOR will we take a chance on being sued because you A) didn't say bolt your hood on the proper way and it flies up while you are driving and hits the windshield, etc., or B) are using INFERIOR or worn out, rusted out parts or parts that DO NOT fit properly to try to pocket as much money as you can. Basically what you are trying to do is fraud, in so many words. The insurance company paid to have the job done PROPERLY, not make it profitable for you..... They paid what they felt it would take to return your vehicle to a PRE COLLISION standard so as to make it safe to drive again. Not to allow customers to profit off of accidents..... NO LEGITIMATE shop would have done this job for you knowing you are pocketing money and trying to cut corners and possibly have an unsafe car on the road....I am sorry Jason, we DO NOT cut corners and we will not stand behind a repair such as that. Do you buy your own steaks and take them to Outback and ask them to cook them for you? The same basically applies here. Unless we buy the parts and we can guarantee the job, we don't do it. JILIAN>..YOU NEVER CAME IN HERE FOR AN ESTIMATE OR ANYTHING ELSE FOR THAT MATTER. I AM HERE ALL DAY ALONG WITH DALE. WE KNOW YOU ARE RELATED TO A FORMER EMPLOYEE WE FIRED JUST A FEW DAYS BEFORE YOU WROTE THIS FICTICIOUS REVIEW...TELL TRISTAN WE SAID HI.. LMAO

We combine a national reputation for excellence with personalized service from local personnel. We employ the most qualified technicians and use only the best materials and installation techniques in the auto glass industry. And we make the whole process quick and painless - so you can get on with your life.