Engine repair service near Narvon, PA

I find the first person who commented on this site to be quite a strange analysis considering I have looked at many of the sites to inquire whether or not to take my car to this establishment. NO other person who did a customer satisfaction rating said anything but great things about this company. To call them crooks is a ridiculous and unmerited statement, to say the least. They have been so kind and honest with every repair that I have had there. Just ask the customers in the waiting room. They treat everyone like family. If you had so much confidence in your BMW mechanic than why did you not take it there? For anyone who wants an honest garage with HONEST mechanics skip over the first comment and read all of the others, then decide for yourself who you would agree with. I say all of the five stars out rate the one star. Give them a try.

I took my car here for a yearly inspection. The waiting room is very small and full of paint fumes. After an hour they said there was a problem with my rear parking break actuator. They said it would cost $80 to fix. I was very suspicious of this because I do all my own maintenance on my cars. We walked out to the shop and I asked them what the problem was. They could not explain or show me the problem. I said I wasn't going to pay them $80 for this repair and take it off the lift. I took my car to another shop and it passed with no problems. Be very suspicious of this business and always get a second opinion.

Great shop! Had a clutch/pressure plate/flywheel done on my 350z. Work was done quickly, correctly, and for the amount that was quoted. Evan,who is an awesome mechanic/technician,took care of some exhaust clearance issues (car is lowered)"since I had to remove the pipes anyway". Always appreciate how they go the extra mile to do things right, and taking care of you. My son had his clutch and aftermarket exhaust done here as well. Evan, fixed an issue caused by poor work at another shop, and did a great job installing the entire system. The pies exit the rear end of my Son's Evo perfectly. They are exactly the same height and the exit angles are perfect. Clutch was done earlier,great job on an all wheel drive that pretty much has you taking half the front end of the car off to get to the clutch. I would highly recommend Redline to anyone who want to take their vehicle to an honest owner (Erik)who charges very fair prices, and employs some really talented people on his staff. Your car is always in and out quicker than anywhere else I know. We have 6 vehicles in our household, and if we don't do the job ourselves, the only shop they are going to is Redline.

very helpful and accommodating

Brought car in for annual state inspection and whatever else it might need, including an oil and filter change. That turned out to also include replacing the spark plugs and also flushing the power steering fluid, all items that used to be simple but now add up to $700 on my little 335xi. Oh well, with a long inline 6 hiding the two rear cylinders changing the plugs (necessary every 45k miles) is no picnic I'm sure. It's the price of admission for driving these things. I must add though that keeping up with this stuff is absolutely necessary to keep a Bimmer running like, well, a Bimmer. I swear the car feels like it has 50 more HP; it zings up the tach with what is clearly less effort than before and climbs hills with less pedal position, all because of new plugs and an oil change! Or perhaps it's because Steve Snow sprinkles some of that Bimmerworks magic on the car just for taking it there. Whatever, the car runs great and I know I'm taking it to BMW experts without financing some fancy dealership's latest addition. If you drive a Bimmer, and live within 35 miles of this place, you should seriously consider taking it here for service. -Len Dube

The year 2016 marks 103 years that our family has been in the auto repair business. That’s a lot of years, a lot of Phillies games, a lot of stories of survival, a lot of experiences and friendships that have stood the test of time. Yes, the family business can survive and thrive in America today! We strive to provide the finest quality auto repair and the best possible service available anywhere. If you’ve been a customer before, we’d like to thank you for making our progress possible. If you haven’t, come on in, we’re waiting for you.

Since 1999 Import Intelligence has been serving customers in Chester and Deleware counties in Southeastern PA. We are a family owned and operatied non-chain business. At Import Intelligence, personalized service is priority number one.