I posted on their site 2 weeks ago and it still has not shown up. I gu... read more I posted on their site 2 weeks ago and it still has not shown up. I guess they only post good reviews. Anyway, I had brakes installed 11,000 miles ago and noticed that the rotors were scratched. Rotors they were supposed to put on new. They looked at the vehicle and told me that the I needed new brakes and rotors. They claimed the brakes were down to 2/32. Even though the brake pads were under the lifetime warranty, they wanted to charge me more that I had paid previously. They stated the rotors would cost more because they don't stock the inexpensive rotors anymore. ummmm....they don't stock any parts. They call and have them delivered by an auto parts store. Anyway, I took the truck to the dealer where they inspected the brakes and told me I had 6/32 on the brake pads and they would last at least another 8 months. Midas also said they replaced the wipers but 4 months later, they were falling apart. I doubt if they were ever replaced. I will never go back there.
Shady business don't trust or buy if you know what's good for you deri... read more Shady business don't trust or buy if you know what's good for you deric d is the shadiest man in the tri state area you've been warned
It is a shame that the service through out this location is not the sa... read more It is a shame that the service through out this location is not the same. We have purchased two new cars from them and where more than happy with the service until we had to deal with the service department. One of our cars (with less than 12,000 miles one it) it had a diffected tire (Michelin) with a huge crack running for more than 3". We went to the Express Service Area so they can check the tire and only we were not serviced, but we were treated very very poorly from one of the managers (as he called himself) and accused us of trying to get a brand new tire for FREE. The whole situation was laughable because we had purchased the car cash and the cost of tire was nothing but they didn't want to bother to open a claim for us. We contacted Michelin directly where advised to go to NTB where the service was great and the tire was changed immediately because it was a manufacture diffect and at no cost to us. I hope the Sloan Honda in future has better people working for them because we will never step foot in there.