Towing service service near Quakertown, PA

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I was referred to Dick and Rips by my friend. He takes all of his vehicles there. I knew the place had to be good because my friend is super picky. I have went to their shop a couple of times in the last few months to have my vehicle inspected- have them install 2 new tires and some other misc work. Each time I called them - they were friendly and very helpful.When I took my vehicle to the shop - they got the job done in a timely manner and didn't rip me off. This is an honest place to do business with. Here is an example -when I would apply the break on my vehicle, it would stop real hard and screech. I was told by their shop manager that this was because of me using the emergency brake on flat ground.The emergency brake was getting stuck. He said it would stop doing this if I didn't use the emergency brake on level ground. I stopped using the emergency brake on level ground and the problem went away. He could have easily told me that I needed rear brakes. I am happy to say that I have found my place. They are right down the road from me -they do good work and are very honest. If you find any bad reviews about this place - it has to be a competitor who is leaving them. I have had no problems with this business. I will be a repeat customer! Thanks guys!

This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car insurance in which I do not have to pay anything in the event of a car accident. When I first called to release my car, they said that my car wasn’t there for 2 days. Meanwhile, incurring storage charges. This is the oldest trick in the book to get money when they “can’t find” your car. My vehicle was here for 2 full weeks sitting in their lot HOSTAGE. Insisting on ME paying them cash or credit card to be released to my insurance approved body shop. They dodged almost every single one of the insurance company’s calls when they tried to pay the tow and storage fees from them. Multiple times they claimed the owner was not in or the woman who deals with billing was out. Stalling to get more days in storage fees. When my mom went down there to sign the release paperwork, (7 days in at this point) the owner Benny tried to hustle $800 cash or credit card from her so “they could tow it to the new body shop.” Their attitude towards me and my mom were very demeaning. As a young woman, they tried to intimidate and bully money out of me by giving me misleading and incorrect information at EVERY interaction I had with them. They would not have treated me this way if I was a male. I ended up calling the police to assist me with ensuring my car gets out after 2 frustrating weeks. I saw the bill was only $920, including the 2 tows and 14 days in storage fees. Something doesn’t add up here. This is why tow-truck companies and body shops get a bad reputation, because of predators like them. Unprofessional, rude, shady people.

My family and I have been taking our car there for over 20 years. The owner, Randy, is the best. His prices are a little more expensive than other places, but he always gets to the root of the problem and he is trustworthy. Routinely, he tells us when we can wait to get a service done or if we don't need to do it at all. In the end, this saved us a ton of money.