Suzuki service near Cranston, RI

I have gone back to Long Distance time and again because of their excellent customer service. They have helped me with three vehicles, a trailer and even my lawnmower. Highly recommend.

Barry Roth and his team provided great service for my '98 M3 Cabrio for years. It was a perfect car, and they helped me keep it that way. When I decided to upgrade, Barry knew I wanted a Carrera 4 and located one for me a few months back. The car's in great shape, and the transaction was straight-forward, no BS, no extra charges, no hassle. Even though I have moved out of state, I plan to make the trip to Medway to have Barry's team service the Carrera and would recommend them without hesitation.

I went to Bettencourt Honda with an unusual running problem. The cycle was losing power at speed. Seemed to be fuel related. I did drain the carb before storing it for the winter. It was acting up before I stored it. They said they would start with a complete fuel system clean wth a carb rebuild, and would go from there.They charged me $200. The bike ran the same afterwards. When I questioned them, I was told that their techs refused to ride on it because the engine "sounded like it was going to blow up". Actually, it has sounded the same for the past 4 years and 20,000 miles. It is a one cylinder 200 cc engine, and the muffler was loud, not the engine. I guess their techs couldn't tell the difference. I called around and finally found a Yamaha dealer that would work on it. I took it to C&E Yamaha a long way away. They found the problem almost immediately. It was a clogged charcoal cannister. Bettencourt Honda said they would have checked the vapor cannister IF IT WAS A HONDA; but they don't do that on non-Hondas. The moral of the story is that Bettencourt Honda does not do a thorough job, don't verify their repairs, and don't stand behind their work. They have a 14 day guarantee on their work, but wouldn't help me after 10 minutes. I spoke to the service manager afterwards. He changed his story. Now he said that the reason they wouldn't ride the bike was because the tires (full tread in front, marginal tread in back) were dry-rotted (hairline cracks near the bead that you had to really bend the tire to see). There are better places to take your ride..

For over 20 years, I have had all of my vehicles maintained and repaired by B&D, (plus extras like remote starters and sound equipment installed). The prices for parts and labor are transparent and reasonable, quotes for work are on target, my car functions beautifully, and I have consistently felt extremely well treated by everyone in this shop. I refer anyone I care about to B&D Automotive as a trustworthy, skilled resource.

HAD MY CAR TOWED TO APEX ,A REFERRAL THROUGH A FRIEND ,THEY TOOK CARE OF MY RENTAL .AND DID A GREAT JOB HANDLED ALL THE INSURANCE NEEDS .MY CAR LOOKED GREAT. THANK YOU APEX .