Mercedes benz service near Johnston, RI

I have gone back to Long Distance time and again because of their excellent customer service. They have helped me with three vehicles, a trailer and even my lawnmower. Highly recommend.

Barry Roth and his team provided great service for my '98 M3 Cabrio for years. It was a perfect car, and they helped me keep it that way. When I decided to upgrade, Barry knew I wanted a Carrera 4 and located one for me a few months back. The car's in great shape, and the transaction was straight-forward, no BS, no extra charges, no hassle. Even though I have moved out of state, I plan to make the trip to Medway to have Barry's team service the Carrera and would recommend them without hesitation.

The customer service is excellent, the mechanics are very knowledgeable and honest. They initially told me that there was nothing wrong, they called me later on after they had done their homework and said that they had figured out what the problem was, they also told me that if I had any other issues to bring it back to them in a heartbeat.

For over 20 years, I have had all of my vehicles maintained and repaired by B&D, (plus extras like remote starters and sound equipment installed). The prices for parts and labor are transparent and reasonable, quotes for work are on target, my car functions beautifully, and I have consistently felt extremely well treated by everyone in this shop. I refer anyone I care about to B&D Automotive as a trustworthy, skilled resource.

HAD MY CAR TOWED TO APEX ,A REFERRAL THROUGH A FRIEND ,THEY TOOK CARE OF MY RENTAL .AND DID A GREAT JOB HANDLED ALL THE INSURANCE NEEDS .MY CAR LOOKED GREAT. THANK YOU APEX .

Make sure to take physical pictures of everything that is broken or needs repair that you’re already aware of, prior to bringing your vehicle into this shop. They will exploit those damaged/failing parts and cause further damage to them. It seems to be part of a ploy to generate revenue for their shop because they will then try to get you to make the repairs there. Don’t expect any accountability either…. They seem to have temporary amnesia when confronted about damage that they were clearly responsible for. Alan Symmes and company - stop believing that each customer that steps foot in your shop, is as naïve as you paint them to be. These are the types of mechanics that will pull the bait and switch on you, if presented with the opportunity…. You know, replacing your new parts in working condition with used/failing parts to swindle honest customers out of their own money.

Very friendly fast service. I was in at 8:30 and out at 9:15. Would recommend to friends and family.