Toyota service near Riverside, RI

I have a Cadillac Northstar that had an emissions failure for a sticker and ran poorly. I took it to one of the advertised "big box" shops that fix everything for less and after spending $800 and the problem still there, they told me to go to a certified emissions shop to "get a waiver" as it couldn't be fixed. I took it next to a big, major transmission shop that says they "fix check engine lights." After another $1500, they said to get a waiver-it couldn't be fixed. The state hotline said to try Happy Bear as they always have had a 5-Star rating with the state. I did and they fixed it first time and I got my sticker. The other places were just guessing instead of testing and I HAD TO PAY! THANKS HAPPY BEAR!!!!

I took my car here for an oil change yesterday and the service was great! When we were driving back home a little whole later our "check gages" light came on and our oil pressure gage was down completely. We called the store back and the owner came to my house and checked the car which was fine (just a wire). Such great service is rare in a mechanic shop and was such a great surprise!

Bad experience.. go anywhere else!!

Copeland Toyota is a family-owned and operated dealership since 1970. Our selection of new and used Toyota vehicles, state-of-the-art facility and drive-in service set us apart from the competition. We are recipients of Toyota President's Award for our dedication to customer service and we are also a TOP 15 Parts & Service dealership in the Boston Region.

Make sure to take physical pictures of everything that is broken or needs repair that you’re already aware of, prior to bringing your vehicle into this shop. They will exploit those damaged/failing parts and cause further damage to them. It seems to be part of a ploy to generate revenue for their shop because they will then try to get you to make the repairs there. Don’t expect any accountability either…. They seem to have temporary amnesia when confronted about damage that they were clearly responsible for. Alan Symmes and company - stop believing that each customer that steps foot in your shop, is as naïve as you paint them to be. These are the types of mechanics that will pull the bait and switch on you, if presented with the opportunity…. You know, replacing your new parts in working condition with used/failing parts to swindle honest customers out of their own money.