Great customer service ! affordable and friendly
5/31/15...Never make the mistake of going to this location for service... read more 5/31/15...Never make the mistake of going to this location for service! We called looking for tires and was told they had them in stock so we drove an hour to get to this store location and sat there waiting for 3 hours when we were told that they actually did not have the tires in stock, even though the computer was saying they did, and was never given the opportunity to order them. They tried to sell us a lesser tire for the same price. So, we chose another tire and after checking the stock, once again was told it was not in stock, even though the computer said it was. They had already put our car on the rack and taken our old tires off, so we had to sit there waiting for them to put our old tires back on. After about 3 1/2 hours we left with NO new tires and still had to drive an hour to get back home. NEVER AGAIN will this store get any business from us!!!!!!
One of the best auto shops I've ever been to in Charlotte. The owner w... read more One of the best auto shops I've ever been to in Charlotte. The owner was super nice and helpful. The waiting room is awesome! There was a Kuerig coffee maker and some very nice and clean waiting area. I had to get a ground wire replaced on my car and they charged me next to nothing. They also noticed something was wrong with my car when they pulled the car into the shop. They came to ask if they could see what was wrong with my breaks and they wouldn't charge me at all for looking at it because they were worried about my safety and just wanted to check them, of course I said yes. They came back and told me both of my front control arms were bad. They gave me and estimate on a printed out sheet of paper to tell me what the cost was to fix it, told me what to do, and gave me an estimate on how long they had left before they were completely done. Great people who were pleasant and honest. The other bad reviews have no clue what they are talking about and were very petty. I plan on taking my car to Super Eagle in the future.
