Ford service near Antioch, TN

This place is great! I will not go anywhere else. Knowledgeable, quick, very reasonable costs, great customer service... everything you can ask for and want.

I should have read the reviews of this place before I brought my car here seems I'm not the only person to have this issue. First, it took me a month to get them to call me back to set an appt.to look at my car, should have ran then! Then, after setting a date to have my car repaired I get my rental and show up on said date for them to tell me that the guy that does hail damage would not be there for a week. An employee actually stood there and yelled at me at the desk that I had the dates wrong loud enough the manager came out. The manager did get someone out to fix my car but told me he would call me when it was done and did not. It took multiple phone calls to get him on the phone for him to tell me they did not have all the parts. I was told they would call me as soon as my part came in and their glass guy would meet me to put it in. Three weeks later I called them and was told that they had the window for a week but the manager was on vacation and no one called me. Then I was told they would have to call their glass guy and get back with me, again I never got a call back. I had to call the next day multiple times to get an answer. Now I'm sitting at the store waiting on the glass guy that is going to be an hour late!

Finding reliable and trustworthy car repair is a part of every family’s story. We service most makes and models and can help you prioritize your car’s needs. We recommend a pro-active approach of bringing your car in yearly or twice a year to avoid bigger problems later. Facebook:https://www.facebook.com/heavensentauto Website:http://heavensentautomotivefranklintn.com/

Franklin Auto Doctor can save you money and time. Most services and repairs completed in one business day or less. We can perform all of your factory scheduled services and repairs while maintaining your warranty.

I made the appointment, showed up to the place and no one was there... I waited thinking that they might have been running a bit late, then saw that there were no hours posted for Saturday. What a terrible waste of time.

This gets zero stars. First, they sell used tires that other reviews on google will tell you that the tires will blow after a day. I had 3 tires blow out onto the interstate and after less than a week had to pay to get firestone to look at them and tell me they were defective. This place will take your money and give you bad tires. The owner told my husband that it was his fault for buying used tires! This takes no accountability that they can sell a bad product while collecting a person's hard earned money! They took us for$160 and a week later I had to buy new ones elsewhere. My life was worth nothing to them(after3 different days of tires blowing on I-40). They have no refund policy and are crooks. Do yourself a favor and avoid these people!