This is the biggest rip off in the Memphis area. Tim quotes one price... read more This is the biggest rip off in the Memphis area. Tim quotes one price and after he breaks it down, he gives a figure 4 times the amount he quoted, this is with you asking upfront what the worst possible case it would cost. If you question the cost all he says is "it will $800.00 for labor for tear it down and putting it back together again". Tim will NOT return any calls and if by chance you get him on the phone he will place you on hold for at least 30 minutes (the longest i held), someone will come to phone and ask "who you holding for", but that about all you going to get. he will NOT talk to you while he is working on your car, nor will he keep you updated. you will have to take off work anf go in person to talk to this bag NOTHING. Finally when he is done he calls leaving a friendly voice mail, like yall been talking through the whole process, He is the absolute person to ever deal with. i just hope one day he has to deal with someone like him. The manager Richard is ever worst he won't return calls or maybe he not receiving the messages..
I have been a customer there for quite some time. I will not take my c... read more I have been a customer there for quite some time. I will not take my cars anywhere else. The head mechanic, Tim, is awesome! He is very honest and does quality work. He has a great attitude and knows his stuff. Their prices are quite affordable also,. I will continue to do business there and recommend this place to all!
I went in to see these guys (and gals) regarding a used vehicle I had ... read more I went in to see these guys (and gals) regarding a used vehicle I had purchased and they did a Fantastic job!!! You could not ask for more professional and friendly service that know EXACTLY what they are doing!! I would not take my car to anyone else!!!