Ford service near Oak Ridge, TN

followed up with owner as a result of an encounter he had today with my son who parked in the wrong lot. A note was left on our windshield, and the owner proceeded to express their anger and displeasure by physically pressing his chest into my son, holding the car door closed and then standing in front of the car as to attempt to not allow him to leave the lot. The assistant manager had to come out to encourage the owner to stop the aggressive behavior. My son called the police who followed up. When I went to follow up with the owner to determine the facts and a possible resolution I found the owners responses and insults consistent with someone who made a mistake and didn't want to admit it. This tells me and others alot about the owner and the business he expects people to patron. My advice is to consider other shops like CBA Christian Brothers Automotive a few doors down on Kingston Pike. I have done business there several times and your treated with professionalism and respect. Choices have consequences and since I was treated with the same behavior as my son was I felt compelled to review. Try CBA Christian Brothers Auto you'll have better results with less drama.

Halls Service Center has lost my business. I went to Halls Service Center and asked them to check only the code from the car's computer, a job that takes literally less than ten seconds. Places like Firestone do it for free. But when I came to pick up my car, they wanted to charge me ninety dollars because they had done a full diagnostic scan on the engine including a test drive. When I explained that I had asked for only a code check, I was told that they don't do just a code check, only a full diagnosis. If that's true, then they should have told me at the beginning instead of charging me for a service that I did not request. I tried to get things worked out with a manager, but before even listening he told me that he wouldn't consider waiving the fee because he was already convinced that his garage was in the right. The man at the counter claimed that I never said that I only wanted the codes checked, and the manager said that the mistake was 100% my fault because I hadn't double checked about what was written on the order or asked about the price. He was right--it certainly was my mistake to trust Halls Service Center to perform only the services that I asked for and to trust that they would charge me a fair price for it. My conversation with the manager was calm and outwardly polite, but he ended up implying that I was just too cheap to take care of my car the way I ought, and the guy at the counter made it clear that he thought that I was lying and trying to cheat them. Eventually, the manager threatened to lock up my vehicle and start charging a $25 a day storage fee if I didn't pay up, which I eventually was forced to do. Even though I have used Halls Service Center several times before, I'm not going to take my business to a place that doesn't have a problem with a customer leaving feeling like he's had money twisted out of his hand.

Welcome to Quality Auto Electric!! We are located in beautiful East Tennessee! We specialize in rebuilding alternators and starters for auto, light truck, construction equipment, heavy duty trucks, marine, agricultural vehicles, lawn & garden, powersports and more! We also offer new and factory remanufactured alternators and starters.

Transmission Corporation of America is East Tennessee's premier Transmission Specialist. Being in business 27 years at the same location gives our customers "peace of mind" knowing we'll be here when they need us and employing ASE Certified Technicians let's them know their vehicle will be diagnosed and repaired right! With a stellar reputation in our community and a true understanding of excellent Customer Service, we'll provide you with top quality repairs at fair prices and NEVER recommend repairs you don't need. We offer FREE Road Tests, FREE Computer Diagnostic Testing, FREE Lift Inspections, FREE 23-point Transmission Tests, and FREE Local Towing with Internal Transmission Repairs. We have Nationwide warranties available and offer several financing options (WAC). We specialize in Automatic Transmission Service and Repair. However, we also do manual transmission service & repair, tune-ups, timing belts, water pumps, brakes, heat & air conditioning, radiators, clutch jobs, transfer case, differentials, engine replacements, head gaskets, wheel bearings and much more! We service and repair just about everything on your car except tires and alignments. Call us today and schedule an appointment for a FREE Performance Check! 865-688-4200