Engine repair service near Oliver Springs, TN

There are 59 auto repair shops near you in Oliver Springs, TN

Halls Service Center

1.0(1)

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Closed

3725 Cunningham Rd, Knoxville

Halls Service Center has lost my business. I went to Halls Service Center and asked them to check only the code from the car's computer, a job that takes literally less than ten seconds. Places like Firestone do it for free. But when I came to pick up my car, they wanted to charge me ninety dollars because they had done a full diagnostic scan on the engine including a test drive. When I explained that I had asked for only a code check, I was told that they don't do just a code check, only a full diagnosis. If that's true, then they should have told me at the beginning instead of charging me for a service that I did not request. I tried to get things worked out with a manager, but before even listening he told me that he wouldn't consider waiving the fee because he was already convinced that his garage was in the right. The man at the counter claimed that I never said that I only wanted the codes checked, and the manager said that the mistake was 100% my fault because I hadn't double checked about what was written on the order or asked about the price. He was right--it certainly was my mistake to trust Halls Service Center to perform only the services that I asked for and to trust that they would charge me a fair price for it. My conversation with the manager was calm and outwardly polite, but he ended up implying that I was just too cheap to take care of my car the way I ought, and the guy at the counter made it clear that he thought that I was lying and trying to cheat them. Eventually, the manager threatened to lock up my vehicle and start charging a $25 a day storage fee if I didn't pay up, which I eventually was forced to do. Even though I have used Halls Service Center several times before, I'm not going to take my business to a place that doesn't have a problem with a customer leaving feeling like he's had money twisted out of his hand.

German Motor Works

0.0(0)

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Closed

3000 Williams Rd, Knoxville

First Choice Auto

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Closed

9009 Oak Ridge Hwy, Knoxville

Pro Toy

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Closed

10635 Braden Dickey Lane, Knoxville

Knoxville Performance and Dyno

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Closed

10919 Murdock Drive, Knoxville

Eurotech Knoxville

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Closed

6965 Karns Crossing Ln, Knoxville

C and D Tire

0.0(0)
10603 Kingston Pike, Knoxville

European Auto Garage

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Closed

227 Sherway Road, Knoxville

Cedar Bluff Auto Care

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Closed

9133 Executive Park Drive, Knoxville

Amherst Automotive Service

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Closed

2309 Amherst Rd, Knoxville

Discount Tire Service

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Closed

1736 Callahan Dr, Knoxville

PALS – Personal Auto Locator Service

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Closed

711 Callahan Drive, Knoxville

All Pro Automotive Center

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Closed

5610 Middlebrook Pike, Knoxville
Auto Service Excellence (ASE) certification

McGhee’s Auto Repair

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Closed

5620 Clinton Hwy, Knoxville

Bearden Benz Repair

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Closed

5718 Kingston Pike, Knoxville

Central Alignment Service Center

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Closed

4616 Central Ave Pike, Knoxville

Lees Specialtee Llc

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Closed

322 Tillery Drive, Knoxville

Legends Auto and Fleet

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Closed

3000 Sutherland Ave, Knoxville

Auto Dynamics

0.0(0)

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Closed

3041 N Central St, Knoxville

N P Automotive

0.0(0)

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Closed

3515 Neal Dr, Knoxville

Springdale Garage

0.0(0)
2320 N Central Street, Knoxville

Atkins Auto Repair

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Closed

5721 Madonna Cir, Knoxville

Halls Auto Repair

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Closed

6621 Maynardville Pike, Knoxville

Pete's Alignment Services

0.0(0)

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Closed

123 W Oklahoma Ave, Knoxville

Dean's Import Services

0.0(0)

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Closed

200 Pearl Pl, Knoxville

Engine repair reviews near you

1.0

Halls Service Center has lost my business. I went to Halls Service Center and asked them to check only the code from the car's computer, a job that takes literally less than ten seconds. Places like Firestone do it for free. But when I came to pick up my car, they wanted to charge me ninety dollars because they had done a full diagnostic scan on the engine including a test drive. When I explained that I had asked for only a code check, I was told that they don't do just a code check, only a full diagnosis. If that's true, then they should have told me at the beginning instead of charging me for a service that I did not request. I tried to get things worked out with a manager, but before even listening he told me that he wouldn't consider waiving the fee because he was already convinced that his garage was in the right. The man at the counter claimed that I never said that I only wanted the codes checked, and the manager said that the mistake was 100% my fault because I hadn't double checked about what was written on the order or asked about the price. He was right--it certainly was my mistake to trust Halls Service Center to perform only the services that I asked for and to trust that they would charge me a fair price for it. My conversation with the manager was calm and outwardly polite, but he ended up implying that I was just too cheap to take care of my car the way I ought, and the guy at the counter made it clear that he thought that I was lying and trying to cheat them. Eventually, the manager threatened to lock up my vehicle and start charging a $25 a day storage fee if I didn't pay up, which I eventually was forced to do. Even though I have used Halls Service Center several times before, I'm not going to take my business to a place that doesn't have a problem with a customer leaving feeling like he's had money twisted out of his hand.

Jared
Halls Service Center Logo

Halls Service Center

Knoxville area