I wont give them any single star... they diagnosed the A/C problem ($9... read more I wont give them any single star... they diagnosed the A/C problem ($98), told me that they found the leakage and it need a part replacement (148), after that they confirmed you will be all good. When I went next day, I came to know that 1 more leakage was found which need to be fixed for $760.... I dint go with that and thought 1 leakage is fixed so there would be some improvement... but what I got was WORST, my A/C was working a bit earlier and was cooling little bit... but now its a furnace... even though its cold outside, simple A/C fan is also given me hot air.... WORST EVER experience.... Please dont go there.... find some other good shop.
I HAD A VEHICLE THAT HAD BEEN CHECKED AT ANOTHER TRANSMISSION SHOP IN ... read more I HAD A VEHICLE THAT HAD BEEN CHECKED AT ANOTHER TRANSMISSION SHOP IN FRANKLIN AND AT THE DEALER AND BOTH HAD TOLD ME MY TRANSMISSION NEEDED TO BE REBUILT OR REPLACED. I THEN TOOK IT TO MR. MAYS AT COLEMAN TAYLORS AND HE INSISTED ON CHECKING IT BEFORE GIVING ME A PRICE TO REBUILD IT. SINCE IT WAS A FREE CHECK, I AGREED THINKING HE WOULD JUST CALL ME BACK AND TELL ME THE SAME THING, IT NEEDED A REBUILD OR TO BE REPLACED. I WAS GOING TO LET THEM FIX IT BECAUSE A FRIEND RECOMMENDED THEM ALONG WITH MY REGULAR MECHANIC. BUT WHEN MR.MAYS CALLED BACK AND TOLD ME A SPEED SENSOR WAS BAD AND IT WOULD COST 86.00, I ALMOST FELL OUT OF MY CHAIR. I KNEW RIGHT THEN THAT I WOULD NEVER GO ANTWHERE ELSE FOR TRANSMISSION REPAIRS AS LONG AS I LIVE. HE COULD HAVE TOLD ME THE SAME THING THE OTHERS HAD AND MADE A LOT MORE MONEY BUT HE DID THE RIGHT THING AND I JUST DONT THINK MANY SHOPS DO THAT ANYMORE. KUDOS TO MR. MAYS AND HIS STAFF WHO KNOW HOW TO TREAT THEIR CUSTOMER.....WITH RESPECT AND HONESTY. JOHNATHAN FORD SPRING HILL TN
FANTASTIC! They are an exceptional Asian car repair facility, incredib... read more FANTASTIC! They are an exceptional Asian car repair facility, incredible service/customer care, very honest and willing to provide the highest level of service and expertise at extremely reasonable prices! I own an Infiniti and will never go anywhere else, rare find! David Brentwood, TN
