Honda service near Alvarado, TX

Steve confirmed a time to show up. 30 mins after supposed to be there no call no text no show. I text, no answer. I call he says he hurt his back and would be sending out his brother and that he was 20 mins out. He said he would call me back in 5 mins. No call no text. I call and phone rings and after 4 rings goes to voicemail. I try several times througout the day same result. Finally left message to cancel. DO NOT USE THEM

Took my car in to replace both front and rear gaskets for oil leak and replace the rack and pinions. My car on in their shop for 3 days. On the day I picked up the car and drove off, the car made a loud whistle sound, unable to turn my wheels. I manage to drive back to the shop and the owner had to correct the issue. The rack and pinion was leaking power steering fluids all over. part of the rack and pinions was left loose as well. As for the oil leak, my engine is still leaking oil. They did not made the repair to replace the front and rear gaskets but instead charge me for it. To this day which is 3/31/2025, my engine is still leaking oil. I am filing a law suit to recover my money they stole from me. DO NOT TRUST THESE GUYS. DO NOT BRING YOUR CAR HERE!!!! YOU HAVE BEEN WARNED! If there are a negative -5 Stars they deserve it.

Stay away from this place. They are shysters. Horrible business people and they use every trick in the book to wear you down. I bought a Used BMW Engine that came from a Vehicle that was totaled in a Rollover in June 2009, from them in October 2012. They only way they would accept payment was to deposit Cash into their National Bank Checking Account. After I bought the engine and it was installed by a Reputable BMW Mechanic, there was no Oil Pressure. There was also moisture found in the oil residue of the engine. The Salesman, Eddy, at All Star Imports said give him some time and he will find another Engine. After almost two weeks he said he could not find another and to send him the engine back at his expense and he would refund me the entire amount of $5,700. After doing so they now have the engine and my money. They have now changed their attitude and say that my Mechanic forgot to put oil in the engine and ran the engine long enough with no oil and blew the engine. They now want to repair the engine and deduct it from the money I sent them. They never call back, I have hounded them incessantly. They are taking their sweet time and never let you contact anyone who can make decisions. It's a mystery who the Boss is and they say he'll call back, and never does. They use their broken English as a crutch and have more American nick names for each other than you can shake a stick at. The bottom line is it's their word against mine. It's a used engine. Did it ship damaged or did my mechanic forget to put oil in it and run it until it blew. I lost $3,000 installing the bad engine and now they are going to fix their engine with my money. The car was in a rollover accident, if it ran upside down it could have done the damage. If they didn't store the BMW Engine properly, that it sat for 2 years, the Crank Vents could have clogged and cause a vacuum which could have caused this. Either way they said they tested the engine before they shipped it which I don't believe. The

Very happy with job they did. Best price around after calling several places. He was fast and they were very friendly. Had a nice waiting room and I was able to let my kids watch tv while we waited. He made sure I understood what was needed and what it would cost. Would recommend to anyone. Very happy customer.

This place is definitely a 5 star rating from me. I called on a Saturday afternoon because of an incident I had on the highway where a piece of wood fell from a trailer and ripped up my transmission pans and caused a bad leak. Needed work done ASAP because I had an 8 hour road trip to return home 3 days later. The owner Eduardo picked up my phone call and came in on his free time to check my car out and fix it as soon as possible. It was ready to go in just 2 days. He was extremely friendly and professional. He took the time to update me on my car with the exact issues and costs. Very affordable. I highly recommend this shop. They also speak both Spanish and English which is very helpful in the Waxahachie area. Katherine Gomez Perez