I took my car to this shop which was provided by my insurance. first o... read more I took my car to this shop which was provided by my insurance. first of all, they were late one week. Second, they told me the reservoir is on back order which is understanding, however, at the time I wanted to pick up my car the flare was missing, the cowl seals were broken unchanged, the fender was not aligned, the license frame along with the license itself were missing. I paid the deductible and picked up the car and then let them know about the issue. My advisor was Covell Crosby he did not respond to a single email from me or insurance, but after one week of ghosting me, I went in person to talk to the manager Jason. I started to let him know about what happened, he said what do you want? talking about it will not fix the issue, he even did not want to listen or at least say an apology for the poor communication. So basically, waste of time and money for you if you choose this office and they are not respectful at all. I found the flare from Toyota of Dallas one day after picking my car up and let them know yet they kept ignoring me.
The mechanic/car business often leaves customers with a awful experien... read more The mechanic/car business often leaves customers with a awful experience feeling as if the business is out for your money. Rest assured the team at eurauto is everything but that. They take the time to do right and value their customers. They will turn any negatives and make sure you leave with a positive experience no matter the issue. Thanks again for all that your team has done for me and my family.
Easily set up an appointment online, and alignment was done quickly an... read more Easily set up an appointment online, and alignment was done quickly and well!
