Ford service near Arlington, TX

I was ready to leave Loyd Park in Grand Prairie and the front air leveling system was leaking air and would not raise the motorhome. Not drivable. So, I called Quality RV repair who I've done business with before, but turn out they don't work on the Freightliner chassis. Seconds later she is giving me Tommy's name and number. I called it but got voicemail. It was getting late in the day. My family had already gone home, so I called and arranged for another night, thinking Tommy probably would not call back. But a short time later Tommy did call. Said he would be out soon. Soon was very soon as it turned out. You don't find service people like Tommy very often. He crawled under the bus and determined the valve needed to be replaced. He called several places and left with the bad valve as one place said the may have one. Turns out no, but Freightliner Dallas did and he put it in will call. I drove to Dallas and picked up the part that night. Tommy met me back at the campsite 7 ish the next morning and fixed it. Apparently this part had been partially bad for a long time. My Motorhome rides better, handles better, is much quitter and sets higher then before. When I park I can tell the volume of air being released is much greater than bofore. Can't say enough good about Tommy. He gave me a very reasonable rate for his labor as well. We need more Tommy's in the world. Ken

Steve confirmed a time to show up. 30 mins after supposed to be there no call no text no show. I text, no answer. I call he says he hurt his back and would be sending out his brother and that he was 20 mins out. He said he would call me back in 5 mins. No call no text. I call and phone rings and after 4 rings goes to voicemail. I try several times througout the day same result. Finally left message to cancel. DO NOT USE THEM

LIARS. CHEATS. CROOKS. If you enjoy leaving the shop with car car problems than you had in the first place - the is the place for you. If you enjoy throwing your hard earned money in the trash - this is the place for you. One star is too high of a rating.

Took my car in to replace both front and rear gaskets for oil leak and replace the rack and pinions. My car on in their shop for 3 days. On the day I picked up the car and drove off, the car made a loud whistle sound, unable to turn my wheels. I manage to drive back to the shop and the owner had to correct the issue. The rack and pinion was leaking power steering fluids all over. part of the rack and pinions was left loose as well. As for the oil leak, my engine is still leaking oil. They did not made the repair to replace the front and rear gaskets but instead charge me for it. To this day which is 3/31/2025, my engine is still leaking oil. I am filing a law suit to recover my money they stole from me. DO NOT TRUST THESE GUYS. DO NOT BRING YOUR CAR HERE!!!! YOU HAVE BEEN WARNED! If there are a negative -5 Stars they deserve it.

Stay away from this place. They are shysters. Horrible business people and they use every trick in the book to wear you down. I bought a Used BMW Engine that came from a Vehicle that was totaled in a Rollover in June 2009, from them in October 2012. They only way they would accept payment was to deposit Cash into their National Bank Checking Account. After I bought the engine and it was installed by a Reputable BMW Mechanic, there was no Oil Pressure. There was also moisture found in the oil residue of the engine. The Salesman, Eddy, at All Star Imports said give him some time and he will find another Engine. After almost two weeks he said he could not find another and to send him the engine back at his expense and he would refund me the entire amount of $5,700. After doing so they now have the engine and my money. They have now changed their attitude and say that my Mechanic forgot to put oil in the engine and ran the engine long enough with no oil and blew the engine. They now want to repair the engine and deduct it from the money I sent them. They never call back, I have hounded them incessantly. They are taking their sweet time and never let you contact anyone who can make decisions. It's a mystery who the Boss is and they say he'll call back, and never does. They use their broken English as a crutch and have more American nick names for each other than you can shake a stick at. The bottom line is it's their word against mine. It's a used engine. Did it ship damaged or did my mechanic forget to put oil in it and run it until it blew. I lost $3,000 installing the bad engine and now they are going to fix their engine with my money. The car was in a rollover accident, if it ran upside down it could have done the damage. If they didn't store the BMW Engine properly, that it sat for 2 years, the Crank Vents could have clogged and cause a vacuum which could have caused this. Either way they said they tested the engine before they shipped it which I don't believe. The