Mufflers repair service near Brookside Village, TX

This is not the first time I had a problem with Mark the owner at Deerpark muffler. The first time I had him put new exhaust on my 1974 GTO I tried to go over some things with him and he told me that he was good and it had to be done the way he does it so I let him. When I picked the car up I told him that was not going to work the tail pipes where to close to the tires and I was going to put larger tire on it. He told me he didn't have a cristle ball and that he would redoo it but was going to charge me again. The next time I brought my 1968 camaro convertible I called him and made a appointment for the next morning at 8:00AM when he opened. It looked like it was going to rain but I had an obligation so I huried there at 8:00AM I get there and there was no cars on the racks. I ask him where he wanted it and he told me he didn't have room for it I should have brung it on a tuesday or wednsday that there was three are four cars ahead of me and the car had to stay all day and that I couldn't stay with it. So I left for the last time. This is not any way to run a bussiness and he is rude

My skid control light came on on my 2014 Mercedes. Did not want to go to the Dealer so the local auto parts store in Webster recommended Gulf Coast Auto. I called them and scheduled an appointment, Wow nice shop, good crew and no run-around. Turns out wit was no biggy, in and out in less then a day for a fair price.

I HAVE HAD SEVERAL OF MY CARS & TRUCKS FIXED AT TAYLOR AUTOMOTIVE THEY HAVE ALWAYS BEEN HONEST AND RELIABLE, GREAT COMMUNICATION AND EXCELLENT EXPERIENCE.

I was left on the side of the road!! This company was referred to me by autozone. They were nice enough to pick up the vehicle, take me home, diagnose and fix the problem in the same day and even picked me up when the car was ready!! Now that's service!!

Best Brand Name Tires in Humble, TX BIGTEX Tires & Offroad is a comprehensive tire, service, and customizations shop located in Humble, TX. Big Tex Tires & Offroad's philosophy is simple: we always deliver, and we always exceed customer expectations. BIGTEX Tires & Offroad offers quality tires in Humble, Texas from the best brands in tires such as: BFGoodrich, Bridgestone, Goodyear, and Michelin, we're sure you'll find the perfect tire for you. We also have extensive wheel choices for our customers, and if you don't see what you are looking for, we will sure find it for you. Our service department is very experienced in all aspects of automotive service and repair. Additionally, our service department specializes in customizations. The BIGTEX Tires & Offroad crew not only keeps you on the road, but puts you back on the road in style! Come see our service department for Lift Kits, Suspension Work, and all other customization needs!

Customer service was great, went the extra mile to help me out, friendly, and accommodating! Highly recommend to everyone!

great job!

I would like to use this opportunity and thank you for your help! You are great!

I found the shop to be very clean and the waiting area impressive. The work they did for me was done on time and for exactly what they told me. I will be back!

I have no idea what their workmanship is like, I never made it inside the place. I called, while at work, twice with no answer (11am), that's fine, maybe their in the shop. Left a message with no return call. After 2 hours of waiting, I call again, this time some answers rudely, "hello!". I reply, "is this katy muffler shop?". He replies "ugh yeah!. I say "maybe you should say that when people call you." and hang up. 1 minute later, calls me back asking me if I have a problem...to wich I reply "yeah you should have customer service lessons." Wrong guy...guy I will be writing bad reviews wherever i can and telling everyone within ear-shot to avoid this place like the plague. You cannot expect to get new customers from phone calls, if this is the way you treat people.