Stay away from this Dealership they use classic old school car sales... read more Stay away from this Dealership they use classic old school car salesman techniques that gave the industry a bad name years ago. I spoke with the Sales manager Brandon and we negotiated a fair price on a end of the ear model truck over the phone. The next day I spent 6 hours in negotiation with the sales guy Jeremy who was nice but low-balled my trade in by 7 thousand dollars from NADA Clean Trade in Value. I was told they were using auction prices to calculate the value of my truck not the industry standard such as NADA, KBB, Edmonds and Black Book. The funny thing is the guys in the back were looking in the NADA book all day when pricing other vehicles out. We were unable to reach a deal by thousand dollars and were forced to walk away from the dealer about 5 min later by phone blew up with sales guy telling me the come back that the manager would meet me half way. When I arrived I asked to speak to the sales manager (Brandon) and he kept up waiting 20 min and apparently wasn’t serious about closing the deal, then he said had another buyer coming to buy the vehicle and since I left the dealer ship he was going to sell the car to the other guy. Funny the 2011 truck was sitting on the lot 9 months and unable to sell the car but today has a buyer coming in to sweep the deal from out under me. Even better he was firm with the same numbers and refused to meet me half way by 500$. Run, Run, Run, and Stay away from this dealership and their backwoods unethical business practices.
We were having transmission issues with our Dodge Intrepid. It was do... read more We were having transmission issues with our Dodge Intrepid. It was downshifting after about 20 minutes. I could turn the car off, start it right back up and everything was fine. Since we are new to the area, we decided to go to a trusted Chrysler dealership. Blue Bonnet took us right in and we walked out the next day with $938.72 less in our bank account but at least a car that ran, temporarily. Exactly one month and around 800 miles later the car started doing the exact same thing. We called Blue Bonnet and again they took us right in. They called later that day to tell us they were going to have to replace the same part plus refurbish the entire transmission. This time it would cost us $2,200. They were not willing to give us any credit, except for the warrantied part, for the money we had already spent even though their fix this time included the exact same thing they had just done. Based on their assessment we don't really feel they took the time to look at the car and diagnose the true problem either time. Completely ridiculous and they have lost a customer for life. We just moved into the area and will never visit them to buy or fix a car again. They are a Rip Off so please everyone beware. I have never felt more like someone was trying to pull one over on me.
