Service Provided

We were having transmission issues with our Dodge Intrepid. It was downshifting after about 20 minutes. I could turn the car off, start it right back up and everything was fine. Since we are new to the area, we decided to go to a trusted Chrysler dealership. Blue Bonnet took us right in and we walked out the next day with $938.72 less in our bank account but at least a car that ran, temporarily. Exactly one month and around 800 miles later the car started doing the exact same thing. We called Blue Bonnet and again they took us right in. They called later that day to tell us they were going to have to replace the same part plus refurbish the entire transmission. This time it would cost us $2,200. They were not willing to give us any credit, except for the warrantied part, for the money we had already spent even though their fix this time included the exact same thing they had just done. Based on their assessment we don't really feel they took the time to look at the car and diagnose the true problem either time. Completely ridiculous and they have lost a customer for life. We just moved into the area and will never visit them to buy or fix a car again. They are a Rip Off so please everyone beware. I have never felt more like someone was trying to pull one over on me.