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Car Glass Repair in Carrollton

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Auto Reviews in the Carrollton Area

  • If I could give this place in Euless a rating of zero I would. Worst e... read more If I could give this place in Euless a rating of zero I would. Worst experience ever. They had my car from August 17th until September 27th. Every time I had to call and check on my car Steve told me the same story "We need to paint and put it back together ". I heard this lie at least 4 times over this period of time. Steve also had told me that if I had a different Insurance Company my car would have been repaired quicker. I was tired of all the BS and called the Manager Jeremiah and his story of why my car was taking so long was that he had some people quit. Not my problem, all I wanted was my car. I was having to pay the rent car out of my own pocket, but when my car was not ready on 9/14/17 I told them they were covering the rent because it had already cost me over $800 and now I had to have my car payment put on the end of my car note. They did eventually cover the cost after I had to tell Steve a 2nd that they were covering the rent car. Well finally I got my car on 9/28/17. Was apologized to for it taking so long but was told by Steve that every once in awhile you get a bad apple(was I that bad apple?). Sure was how I took it. Then to top it all off Steve said I would be receiving a Survey and could I give him a good review, because it would sure help him but if I felt like I couldn't, could I not fill it out at all, because if I gave him a bad review because I thought he didn't deserve a good it, it would be bad for him. I'm sorry but did he ever think how bad this was for me when they had my car for like 40 days?!?! I believe not because they made sure I paid them that $400 deductible that they should have ate after the nightmare they put me through. I have been in touch with their Corporate Office and will keep calling them until something is done to reimburse me for the Sorry treatment I received from this place. I wouldn't recommend my worst enemy to this place. Still no phone call from Corporate so they will be receiving a call from me.

  • CindyreviewedAce Auto Glass

    Make sure you ask them to quote you the price WITH tax!! I've gotten m... read more Make sure you ask them to quote you the price WITH tax!! I've gotten my windshield replaced before this and they quoted me the full price, but Ace Auto Glass will try to squeeze every penny out of you. It'll only be until he finishes installing the windshield that he tells you oh, this is special glass so its an additional $$$ and so i grab extra money and come out and he's like theres also tax... his name was, Ray and he took 2.5 hours to replace my windshield! I would've just paid All Around Autoglass to do it but they quoted me almost $50 more.. I shouldve just asked them to replace it because with tax and the "special" glass it was about $50 more!! Ray just did an unprofessional job all in all, because he didn't give me the quoted price, took 2.5 hours to replace it, AND my stickers were EFFED up on the new windshield!! my inspection sticker ripped and my registration sticker didnt stick on all the way. UGH! oh and the other place that replaced my windshield before this had some kind of machine that removed my stickers as if it was never removed!! i'm just very unhappy with how unprofessional this was...... if you do go to them, DO NOT GET RAY!!!

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